Service Technician Apprentice

SkipperBud's; Lake Geneva (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

SkipperBud's in Lake Geneva, Wisconsin, is seeking a Technician Apprentice to engage in entry-level tasks across detailing, service, and yard work. Responsibilities include understanding boat detailing processes, assisting with light repairs and service tasks, and participating in boat shows. Candidates should maintain a professional appearance and workspace, while gaining exposure to various departmental operations. This role offers valuable experience in the boating industry.

Qualifications

• Entry-level position with responsibilities in detailing, yard work, and rigging tasks.
• Exposure to service department operations and customer service.
• Must maintain a professional appearance and workspace.

Responsibilities

• Gain understanding of boat detailing including buffing and waxing.
• Assist with light duty tasks like changing oil filters and performing repairs.
• Participate in boat shows and promotional events.

Job description

OVERVIEW

The Technician Apprentice is responsible for a variety of entry level job duties, to include aspects of detailing, yard work, rigging as well as gaining general knowledge of the sales, service and parts departments.

KEY TASKS

• Detailing: gain familiarity of products as well as understand nuances involved in boat detailing to include exterior, interior, buff and wax as well as safety guidelines.
• Yard Team: gain understanding of functions of yard personnel to include equipment and machinery operation, proper boat movement and storing procedures as well as yard safety.
• Rigging: gain exposure to new product assembly procedures, Boat builders rigging requirements and MarineMax rigging SSO’s.
• Service: Perform light duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with any other repairs as directed by technician, advisor or service management.
• Service Advisor: gain critical knowledge of customer service, work order management, time card entry, importance of documentation, and working knowledge of service scheduler and SSO.
• Parts Department: exposure to all aspects of departmental operations to include over the counter and work order sales processes, parts ordering and inventory maintenance.
• Sales: gain a general overview of the processes associated with the sales and delivery of new boats.
• Interface on daily basis with lead technician and riggers to ensure proper acclimation to role.
• Set up and participate in boat shows and other off-site promotional events.
• Maintain a professional and clean personal appearance and workspace for customer viewing.
• Other duties as assigned.

KEY RESULT AREAS

• Internal/external customer satisfaction/FANS.
• Timely and accurate completion of work.
• Maintain prescribed production and accuracy standards.
• Successful completion of fork truck training.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.