Service Technician

SkipperBud's; Antioch (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

SkipperBud's in Antioch, Illinois, is hiring a Marine/Service Technician. This role involves repairing and overhauling boats, machinery, and trailers while ensuring customer satisfaction and timely work completion. Candidates must be skilled in marine engine diagnostics, mechanical repairs, and customer service. A strong commitment to safety and adherence to company standards is essential for success in this role. Join our team to contribute to excellent service and quality repairs.

Qualifications

• Ability to perform diagnostics and repairs on marine engines and machinery.
• Experience in mechanical repair work and maintenance of marine equipment.
• Strong understanding of customer interaction and service advisor communication.

Responsibilities

• Repair and overhaul of boats, machinery, and trailers.
• Discuss damage with customers and provide diagnostic services.
• Complete repairs within established timeframes and ensure quality work.

Skills

Marine engine diagnostics

Mechanical repair

Customer service

Safety operation

Job description

OVERVIEW

The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • remove engine, transom or outdrive
  • disassemble unit and inspect parts for wear
  • overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • rebuild parts such as engine cylinder blocks
  • rewire ignition system, lights and instrument panel
  • replace and adjust taillights
  • install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
• Ensure all warranty work is completed according to manufacture’s and company guidelines.
• Safely operate company and customer vessels during diagnostic water testing operations.
• Maintain tools in good condition and according to guidelines.
• Other duties as assigned.

KEY RESULT AREAS

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity.
• Maintain minimum number of comebacks

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.