Service Technician 2

Burroughs, Inc.; Tucson (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich der Zahlungsautomatisierung sucht nach motivierten Service-Technikern, die sich für die Reparatur und Wartung von Bargeldautomatisierungsgeräten begeistern. Diese spannende Rolle bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Sie Ihre technischen Fähigkeiten einsetzen und gleichzeitig herausragenden Kundenservice bieten können. Mit über 135 Jahren Erfahrung bietet das Unternehmen umfassende Schulungen und Werkzeuge sowie ein wettbewerbsfähiges Vergütungspaket. Wenn Sie eine Leidenschaft für Technik und Kundenservice haben, könnte diese Position die perfekte Gelegenheit für Sie sein.

Benefits

Umfangreiche Schulung

Firmenfahrzeug

Wettbewerbsfähige Vergütung

401k Sparpläne

Umfassende Gesundheitsleistungen

Qualifications

• Technisches Verständnis oder Interesse an der Reparatur elektronischer Geräte.
• Positive Einstellung und Leidenschaft für Kundenservice.
• Selbstmotiviert und gut organisiert.

Responsibilities

• Installation und Wartung von Bargeldautomatisierungsgeräten.
• Diagnose und Lösung von Produktleistungsproblemen.
• Sicherstellung der Kundenzufriedenheit durch exzellente Kommunikation.

Skills

Kundenservice

Technisches Verständnis

Teamarbeit

Kommunikationsfähigkeiten

Education

High School Diploma

GED

Associates Degree

Tools

Reparaturwerkzeuge

Diagnosetools

Job description

2 days ago Be among the first 25 applicants

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Does the idea of troubleshooting electronic equipment intrigue you? Are you interested in electro-mechanical repair and maintenance? Are you driven to deliver exceptional customer service? If you answered yes to any of these questions or have significant customer service, repair/maintenance, and installation experience, we want to talk to you!

We are seeking aspiring Service Technicians in your area to help service and support our customers' cash automation technology equipment in your area!

Burroughs is a service and integration leader in payment and transaction automation technology with over 135 years of experience serving financial and retail customers. Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions, including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout U.S. and Puerto Rico.

Join us to experience what has made Burroughs a great place to work since 1886!

Benefits of working at Burroughs:

• Extensive training, tools, and company vehicle all provided!
• Competitive compensation including premium pay scales, Floating Holidays, and Paid Time off!
• Comprehensive benefit packages including robust Medical, Dental, and Vision effective on the 1stday
• 401k savings plans!
  
  

Job Description:

Burroughs’ Service Technicians will install, maintain, and service multi-vendor equipment at customer locations in response to assigned service calls and within established service level agreement (SLA) periods. Customer and vendor equipment typically includes banking and cash automation equipment, self-service devices, and other OEM devices. Successful candidates will possess impeccable personal integrity, excellent customer service skills, technical aptitude, and an ability to operate as a team player.

Key Responsibilities:

• Installs, maintains and services cash automation equipment at assigned customer locations,
• Diagnoses and resolves product performance problems,
• Ensures customer satisfaction through excellent follow through and communication with customers and Burroughs Team Members
• Maintains tools and parts inventory in a secure and accurate fashion.
  
  

Minimum Requirements:

• Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery,
• Positive attitude and a passion for customer service,
• Impeccable personal integrity and business ethics,
• Independent and teamwork skills,
• Self-motivated and well organized,
• Good oral and written communication skills.
• High School Diploma or GED (Associates Degree is a plus),
• Must be at least 21 years of age,
• Must hold a valid US driver’s license,
• Ability to lift and/or move equipment weighing up to 75 pounds,
• Previous experience with multi-vendor ATMs, cash automation equipment is a plus.
  
  

For this position our hourly wage range is $18.00 to $33.00 depending on relevant experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking and Computer and Network Security

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