Branded Service Technician

Electrolux Group; Illinois; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Branded Service Technician, where you will play a vital role in enhancing customer experiences through appliance repair. This position offers the opportunity to work remotely within the Chicago region, allowing you to engage directly with consumers, troubleshoot, and maintain a wide range of appliances. With a commitment to personal and professional growth, you will be part of a dynamic team that values diverse perspectives. Enjoy competitive compensation, comprehensive benefits, and a culture that fosters innovation and development. Seize this chance to contribute to a revolution in home appliance service!

Benefits

Medical benefits start day one

Generous 401K match (up to 4%)

3 Weeks’ Vacation

Tuition reimbursement opportunities

Comprehensive Training and Growth Mindset Culture

Qualifications

• 2+ years’ experience with electro-mechanical repair or equivalent education experience.
• Ability to move large appliances and lift to 50lbs.

Responsibilities

• Diagnose and repair all types of appliances including ranges, microwaves, and refrigerators.
• Travel to consumers’ homes to troubleshoot and maintain appliances.

Skills

electro-mechanical repair

customer service

mechanical aptitude

communication skills

Education

High School Diploma or GED

Job description

Join to apply for the Branded Service Technician role at Electrolux Group

2 weeks ago Be among the first 25 applicants

Join to apply for the Branded Service Technician role at Electrolux Group

Help make our customers happy today and their experiences better tomorrow.At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

Where you’ll be:

This position will be fully remote within the Chicago region, IL.

All about the role:

The Appliance Repair Technician role resides within Electrolux’s Group Consumer Direct Interaction organization. The CDI organization supports our consumers by joining them through the entire consumer journey. After consumers purchase our products the Appliance Repair Technician team improves the daily lives of our consumers by providing mechanical support for their in-home appliances.

What you’ll do:

As an Appliance Repair Technician, you will have the opportunity to be an Electrolux brand ambassador working directly with our consumers. You will travel to consumers’ homes by company vehicle to troubleshoot, maintain, and repair the full line of Electrolux and Frigidaire appliances.

If you are self-motivated, customer service focused, with a mechanical aptitude, we welcome your application!

This is your chance to become a crucial part of a revolutionizing new organization in Electrolux and the Home Appliances industry. We offer great potential for personal and professional growth, and in exchange we count on your commitment, curiosity, and eagerness to create value by bringing appliance repair to the next level.

In detail, you will:

• Diagnose and repair all types and manufacturers appliances, ranges, microwaves, dishwashers, range hoods, refrigerators, washers and dryers.
• Fill out all appropriate forms, and paperwork, and call the service tech lines as required for warranty claims.
• Maintain an inventory of parts on assigned vehicle and minimize cost through proficient inventory control.
• Complete and submit all required internal paperwork.
• Submit orders to purchasing for any required parts for repair.
• Follow all procedures required to complete warranty requests from the manufacturers.
  
  

Physical demands:The employee frequently is required to drive, walk, sit, and stand. The employee must occasionally lift up to 50 lbs and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required Qualifications:

• 2+ years’ experience with electro-mechanical repair or equivalent education experience
• Ability to move large appliances and lift to 50lbs.
• High School Diploma or GED
• Must have and maintain a satisfactory driving record in accordance with Electrolux policy.
• Professional oral and written communication skills. Enjoys working within a growing organization and team oriented.
  
  

Preferred Qualifications:

• Experience with home appliance repairs
• Proficient in Sealed Air Systems or EPA refrigeration license preferred
  
  

Benefits highlights:

• Medical benefits start day one (including vision, dental, life)
• This position offers compensation starting from the moment you depart your home for your first customer appointment
• Generous 401K match (up to 4%)
• 3 Weeks’ Vacation
• Tuition reimbursement opportunities
• Comprehensive Training and Growth Mindset Culture
  
  

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

The anticipated salary range/wage scale for candidates is $27 to $38 per hour. [Commission amounts vary based on performance, but the expected average hourly earnings from commissions are approx. $0.50 to $13 in addition to the hourly compensation.] The final pay offered to a successful candidate will be dependent on several factors including experience, skills, and education.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on:

Electrolux North America: https://www.linkedin.com/company/electrolux/life/northamerica/

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

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