Service Technician 2

Big Tex Trailer Manufacturing; Leominster (MA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Sign-on/Retention Bonus $3,500

Résumé du poste

Big Tex Trailer World in Leominster, MA is seeking a experienced Service Technician 2 to maintain safe, organized service areas and to perform advanced repairs and fabrication on trailers and related equipment.

You will engage with customers to discuss repairs, sell parts and services, and ensure timely documentation and inventory control. A strong welding background and ability to read work orders are essential for success in this role.

Qualifications

• Welding (MIG and oxy-acetylene) is required.
• Valid driver’s license and ability to operate shop equipment.
• 2-3 years of relevant work experience preferred.

Responsabilités

• Perform service, repair, and accessory installation on trailers, truck beds, tow vehicles and snowplows.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies.
• Quote service work by listing parts, estimating costs, and planning procedures.

Connaissances

Welding

Driver's License

Experience 2-3 years

Formation

High School Diploma or GED

Associates Degree / Trade School preferred

Description du poste

Job Details

Level: Experienced, Job Location: Trailer World-469 Leominster MA - Leominster, MA 01453, Position Type: Full Time, Salary Range: $18.00 - $26.00 Hourly, Job Shift: Day, Job Category: Installation - Maint - Repair, This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

SUMMARY

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)
• Perform warranty service and completes required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.
• Other duties, as assigned

QUALIFICATIONS

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver’s License
• Associates Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Must be available to work Monday – Saturday and overtime as needed