Service Technician

Antylia Scientific; Vernon Hills (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) company match

Paid time off (PTO) 15 days

Job summary

Antylia Scientific in Vernon Hills, IL is seeking a Service Technician to repair and support SPEX sample preparation equipment, performing electro-mechanical repairs and ensuring equipment meets specifications.

You will respond to technical inquiries, generate work orders in our MRP system, and participate in process improvements, with occasional field visits up to 10% travel.

Qualifications

• 2+ years of electro-mechanical repair/service experience.
• Ability to read troubleshooting schematics and wiring diagrams.
• Strong written and verbal communication skills.
• Ability to lift up to 50 pounds.

Responsibilities

• Troubleshoot and repair electro-mechanical SPEX equipment according to drawings and schematics.
• Test equipment to specification and document results.
• Generate and complete work orders in the MRP system.
• Provide service support for the SPEX product line and respond to inquiries via phone/email.
• Travel for field service up to 10% when required.

Skills

Electro-mechanical repair

Reading schematics

Blueprints & wiring diagrams

Customer communication

Documentation

Education

High school diploma

Associates or trade school (preferred)

Tools

Electrical testing equipment

Hand tools

Job description

Position Summary

The Service Technician will be responsible for mechanical and electrical repair of sample preparation equipment and accessories. This role will also provide service support for internal and external customers.

Job Title

Service Technician

Reports To

Metrology Supervisor

Location

Vernon Hills, IL

Work Type

Onsite

FLSA Status

Non-exempt

Key Responsibilities

• Troubleshoot and repair electro-mechanical laboratory sample preparation equipment according to mechanical drawings and electronic schematics.
• Test and verify that equipment meets specification.
• Perform final quality control evaluation of equipment and document results.
• Generate and complete work orders in computer based MRP system.
• Drive quality and process improvement initiatives
• Provide service support for the entire line of SPEX Sample Prep products
• Respond to technical inquiries from customers and dealers via phone and email
• Prepare technical documentation to assist our customers agents in troubleshooting and repairs
• Create/improve statement of work, other technical procedures and documentation needed in performance of duties.
• Field service and customer visits when required (<10% travel)
• Other duties as assigned

Education

• High School degree or equivalent is required. Associates or trade school degree is preferred.

Experience

• Minimum 2 years of experience in electro-mechanical repair/service preferred.

Qualifications

• Must possess practical knowledge of electronics, mechanics and scientific principles in relation to repair to circuit board level.
• Must be able to read troubleshooting schematics, parts list and wiring diagrams, to resolve technical problems.
• Must possess communication skills to respond to technical questions in writing or orally in a clear, concise manner.
• Must possess math skills to be able to calculate repairs estimates.
• Ability to read, understand, and work from blueprints and schematics.
• Ability to use standard hand tools.
• Basic computer skills required.
• Physical requirements include the ability to lift 50 pounds.
• Excellent interpersonal and verbal and written communication skills are essential.

Compensation & Benefits

• Salary Range: $22-$33/hr, depending on location, experience, and qualifications.
• Benefits coverage begins day 1, including the following:
  • Medical, Dental, Vision Insurance
  • Disability Insurance
  • Life Insurance
  • 401(k) company match
  • Paid Time Off (15 days annually)
  • Paid Holiday time (10 company-designated days)
  • Tuition Assistance
  • Additional benefits available with company package

Other Information

This position has not been approved for Relocation Assistance.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.