Service Technician

United Site Services, Inc; Hacienda Village (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

United Site Services, Inc is seeking a Service Technician to operate a company service truck and service portable restrooms and holding tanks at various client sites. You will follow USS and DOT safety standards while performing driving and hands-on maintenance tasks.

The role requires strong time management, customer service, and communication skills, along with the ability to lift and handle heavy loads and adapt to changing routes. Prior experience in commercial driving is essential.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck and drive to locations to service/pump/clean portable restrooms and holding tanks.
• Perform service functions in accordance with USS and DOT safety standards.
• Safely perform lifting and physical tasks as required during shifts.
• Conduct portable toilet servicing to USS 8 point service standard.
• Provide customer service interaction on work sites to ensure services meet client expectations.

Skills

Commercial driving

Customer service

Communication

Time management

Problem solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.