Service Technician

United Site Services; Houston (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

United Site Services in Houston, TX is seeking a Service Technician to operate a company service truck and drive to customer sites to service and pump portable restrooms and holding tanks.

This pivotal role requires safe driving per USS and DOT standards, the ability to lift 50–150 lbs, strong customer service, and the flexibility to adjust routes to meet client needs while delivering reliable, high-quality service.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck and drive to service locations.
• Service/pump/clean portable restrooms and holding tanks.
• Follow USS and DOT safety standards to prevent accidents.
• Lift and move equipment, up to 50–150 lbs, as required.
• Provide routing feedback to improve efficiency and service quality.
• Provide responsive customer service at customer sites.
• Adjust routes to meet customer needs and schedule changes.

Skills

Customer service

Time management

Communication

Problem solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.