Service Technician

Firecom Inc.; Tempe (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Firecom Inc. is seeking a Fire Service Technician in Tempe, AZ, to install and troubleshoot fire alarm systems. The ideal candidate will have experience with VESDA technology and strong problem-solving skills.

Responsibilities include maintaining fire detection systems, documenting work, and ensuring compliance with safety protocols. Required qualifications include a high school diploma and a valid LEA license.

Qualifications

• Valid LEA license, depending on state.
• Experience with VESDA or similar fire detection technology.
• Strong understanding of NFPA 72 codes.

Responsibilities

• Install, program, and troubleshoot fire alarm panels.
• Service and maintain VESDA smoke detection systems.
• Document inspections and repairs.
• Communicate findings and next steps to customers.

Skills

Troubleshooting skills

Knowledge of NFPA codes

Ability to read technical documents

Experience with aspirating smoke detection systems

Education

High school diploma or equivalent

LEA license or equivalent

NICET Level II+ in Fire Alarm Systems preferred

Job description

ECD
420 South Smith Road
Tempe, AZ 85288, USA

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more atwww.pavion.com

Pavion and our family of companies are seeking a talented and motivated Fire Service Technician to join our security business unit.

Primary Responsibilities:

• Install, program, and troubleshoot fire alarm panels and associated devices.
• Service and maintain VESDA and other aspirating smoke detection systems.
• Diagnose system issues and perform repairs or elevate when needed.
• Document all work performed, including inspection reports, deficiencies, repairs, and recommendations.
• Communicate effectively with customers to review findings, next steps, and repair solutions.
• Ensure compliance with safety protocols, company procedures, and regulatory requirements.
• Collaborate with the team to support scheduled PMs, emergency service calls, and project work

Basic Qualifications:

• High school diploma or equivalent
• Valid LEA (Limited Energy/Low Voltage license or equivalent, depending on state/jurisdiction)
• NICET Level I–III in Fire Alarm Systems preferred (Level II+ strongly preferred)
• Proven experience with VESDA or similar aspirating smoke detection technology
• Strong understanding of NFPA codes (especially NFPA 72)
• Ability to read and interpret fire alarm drawings, wiring diagrams, and technical documents
• Excellent troubleshooting and problem‑solving skills
• Valid driver’s license and clean driving record
• Ability to lift 50+ pounds and work on ladders/lifts as required

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at [e-mail]. Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.