Service Technician

Pavion Corp; Framingham (MA); On-site; USD 61,992 - 82,656; Full time

Job summary

Pavion Corp is seeking a talented Service Technician to join our security business unit. The role focuses on maintenance of fire, security, and communication systems across multiple sites, coordinating tools, and ensuring on-time completion within budget.

Customer relations are key as you coordinate with clients daily. Required are a MA Security System Technician License (Class D), 5+ years in security integration, and proficiency with Honeywell ProWatch, Exacqvision, and CCURE 9000.

Qualifications

• High school diploma required.
• Massachusetts Security System Technician License (Class D) required.
• At least 5 years of security integration installation/maintenance experience.
• Valid driver’s license with clean record.
• Honeywell ProWatch experience required (certification strongly preferred).
• Exacqvision, CCURE 9000, and OSHA 30 certifications are preferred.

Responsibilities

• Maintenance of all systems supported.
• Navigate online service programs.
• Coordinate tools and materials required to complete work on time and within budget.
• Customer relations.
• Daily work and coordination with customer.
• Qualifier for vendor manufacturer product certifications.
• All other duties at the direction of the Operations organization.
• Inspection & Service.

Education

High school diploma

Massachusetts Security System Technician License (Class D)

Minimum 5 years as a technician in the security integration industry

Valid driver’s license with clean record

Tools

Honeywell ProWatch

Exacqvision

CCURE 9000

OSHA 30

Job description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry‑leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting‑edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future‑ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Service Technician to join our security business unit.

Primary Responsibilities

• Maintenance of all systems supported.
• Navigate online service programs.
• Coordination of tools and materials required to complete work on time and within budget.
• Customer Relations.
• Daily work and coordination with customer.
• Qualifier for vendor manufacturer product certifications.
• All other duties at the direction of the Operations organization.
• Inspection & Service.

Basic Qualifications

• High school Diploma.
• Minimum 5 years as a technician in the security integration industry.
• Valid Class D Massachusetts Security System Technician License.
• Valid license and clean driving record.
• Honeywell ProWatch experience required (certification strongly preferred).
• Exacqvision.
• CCURE 9000.
• OSHA 30.

Compensation starting at $45+/hour commensurate with experience.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at [e-mail]. Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.