Service Technician

Marinemax; Sturgeon Bay (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Marinemax in Wisconsin is seeking a Marine/Service Technician to repair and overhaul boats, machinery and trailers. You will diagnose engines, perform mechanical repairs, install accessories, and test vessels to ensure quality workmanship.

Responsibilities include inspecting damage with customers, servicing engines and transmissions, performing hardware upgrades, and completing warranty work per manufacturer and MarineMax guidelines. Safety and timely completion are emphasized.

Responsibilities

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as: Remove engine, transom or outdrive; Disassemble unit and inspect parts for wear; Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems; Rewire ignition system, lights and instrument panel; Replace and adjust taillights; Install and repair accessories such as radios, heaters, mirrors, and windshield wipers.
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines
• Safely operate MarineMax and customer vessels during diagnostic water testing operations
• Maintain MarineMax tools in good condition and according to guidelines
• Other duties as assigned

Job description

The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • Remove engine, transom or outdrive
  • Disassemble unit and inspect parts for wear
  • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • Rebuild parts such as engine cylinder blocks
  • Rewire ignition system, lights and instrument panel
  • Replace and adjust taillights
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines
• Safely operate MarineMax and customer vessels during diagnostic water testing operations
• Maintain MarineMax tools in good condition and according to guidelines
• Other duties as assigned

KEY RESULT AREAS

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity.
• Maintain minimum number of comebacks