Service Technician

MarineMax; Pompano Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

The MarineMax service department in Florida is seeking a Marine/Service Technician to repair and overhaul boats, machinery and trailers, diagnose engines and transmissions, and discuss required work with customers.

Responsibilities include performing mechanical repairs, using a service scheduler, ensuring warranty work follows guidelines, and maintaining tools; the role emphasizes safety, productivity, and customer satisfaction.

Qualifications

• Experience diagnosing marine engines and transmissions.
• Ability to discuss repairs with customers and service advisors.
• Knowledge of warranty procedures and service guidelines.

Responsibilities

• Examine boats and discuss damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of marine engines, transmissions, drives, and generators.
• Remove engine, transom or outdrive; disassemble and inspect parts for wear; overhaul or replace components.
• Rewire ignition systems, lights, and instrument panels; install accessories like radios and heaters.
• Operate hydraulic jack or hoist as needed and perform water testing safely.
• Maintain tools and adhere to MarineMax guidelines; complete work within schedule.

Skills

Diagnostics

Mechanical aptitude

Customer communication

Problem solving

Tools

Service Scheduler

SSO system

Job description

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • remove engine, transom or outdrive
  • disassemble unit and inspect parts for wear
  • overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • rebuild parts such as engine cylinder blocks
  • rewire ignition system, lights and instrument panel
  • replace and adjust taillights
  • install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe
• Ensure all warranty work is completed according to manufacture’s and MarineMax guidelines
• Safely operate MarineMax and customer vessels during diagnostic water testing operations
• Maintain MarineMax tools in good condition and according to guidelines
• Other duties as assigned

KEY RESULT AREAS:

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.