Service Technician

MarineMax Brand; Quincy (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

MarineMax Brand is seeking a Marine/Service Technician to inspect boats, diagnose issues, and perform repairs on engines, transmissions, and related systems. The role involves discussing findings with customers and ensuring repairs meet factory guidelines.

The technician will use standard MarineMax tools, conduct water tests when required, and contribute to maintaining service quality and workflow efficiency.

Responsibilities

• Examine boat and discuss damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of marine engines and transmissions/drives.
• Repair mechanics including engines, electrical systems, and related components.
• Safely operate MarineMax tools and equipment during service and testing.

Skills

Diagnostics

Mechanical repair

Customer communication

Engine systems

Tools

Hydraulic jack

Job description

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • Remove engine, transom or outdrive
  • Disassemble unit and inspect parts for wear
  • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • Rebuild parts such as engine cylinder blocks
  • Rewire ignition system, lights and instrument panel
  • Replace and adjust taillights
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe
• Ensure all warranty work is completed according to manufacture’s and MarineMax guidelines
• Safely operate MarineMax and customer vessels during diagnostic water testing operations
• Maintain MarineMax tools in good condition and according to guidelines
• Other duties as assigned

KEY RESULT AREAS:

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity.
• Maintain minimum number of comebacks