Service Technician

Trek Retail Corporation; Flint (MI); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Health care options

Tuition reimbursement

Employee discounts

ESOP

Job summary

Trek Store Grand Blanc in Michigan is seeking a Service Technician to care for bikes, troubleshoot repairs, and service bikes. You’ll be first to handle brand new models before they hit the sales floor.

We value stellar customer service, willingness to learn, and a teamwork mindset. Prior mechanic experience isn’t required, as we’ll train you, and you’ll join a supportive culture with strong benefits and growth opportunities.

Qualifications

• Self-motivation and a positive, team-focused mindset.
• Excellent hospitality and listening skills with a customer-first approach.
• Strong communication skills and attention to detail in service work.
• A love of tinkering and solving mechanical problems.

Responsibilities

• Troubleshoot repairs and service all kinds of bikes.
• Build relationships with customers who trust you to keep their gear running.
• Learn proper service methods and new technologies; training provided if needed.

Skills

Self-motivation

Team-focused mindset

Hospitality

Communication skills

Attention to detail

Tinkering

Willingness to learn

Customer service

Job description

A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!Job LocationTrek Store Grand BlancSummaryJob DescriptionAs a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.What you’ll bring to the teamSelf-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any taskFantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest daysTop-notch communication skillsImpressive attention to detail and a love for tinkering ‘til you figure it out.Eagerness to learn the ins and outs of servicing bicyclesA desire to continually learn proper service methods and new technologiesPrior mechanic experience is not required!Compensation RangeHourly Rate $0.00 - $0.00Trek BenefitsFlexible and fun company cultureCompetitive health care - PPO & HDHP medical plan optionsFlexible Spending Accounts (FSA)401(k) with match and Employee Stock Ownership Plans (ESOP)Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)Employee discounts on all productDeep partner retail discountWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | Spanish