Service Technician

United Site Services; South Carolina; On-site; USD 25,000 - 39,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and service portable restrooms and holding tanks at customer sites. You will drive, perform servicing, and ensure safeguards align with DOT standards.

Strong communication and customer service are essential as you adjust routes to meet daily needs. Candidates must be able to lift 50–150 lbs, manage time effectively, and plan for current and future customer toilet requirements with reliability and

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a service truck to service/pump/clean portable restrooms and holding tanks.
• Perform basic service driving functions in accordance with USS and DOT requirements.
• Work safely following USS and DOT safety standards.
• Handle lifting up to 50–150 lbs frequently during shifts.
• Interact with customers on site to ensure service meets standards.
• Adjust routes as needed and provide routing feedback to improve efficiency.
• Plan for customer needs by discussing portable toilet requirements.

Skills

Time management

Customer service

Communication

Problem solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.