Service Technician

United Site Services; Daytona Beach (FL); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

United Site Services is seeking a Service Technician to operate a company service truck and visit various sites to service portable restrooms and holding tanks. You will drive safely, perform routine maintenance, and ensure cleanliness and compliance with USS standards.

The role emphasizes on-site customer interactions, flexible routing, and proactive problem-solving to meet customer needs and uphold service quality in a dynamic field environment.

Qualifikationen

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Aufgaben

• Operate a company service truck and drive to service locations.
• Perform duties safely in accordance with USS and DOT standards.
• Lift/push 50–150 lbs frequently during shifts.
• Service portable toilets and holding tanks to the 8-point standard.
• Provide customer service interactions on-site to ensure service quality.
• Adapt routes and schedules to meet customer needs.
• Provide routing feedback to improve efficiency and service quality.
• Plan for customer needs to satisfy current and future requirements.

Kenntnisse

Time management

Customer service

Communication skills

Problem-solving

Decision making

Jobbeschreibung

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.