Service Technician

United Site Services; Dallas (TX); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

United Site Services in the Dallas area seeks a Service Technician to operate a company service truck and service portable restrooms and holding tanks at customer sites. You will drive, perform maintenance, and ensure safety per USS and DOT standards while delivering excellent customer service.

Collaborating with Operations for efficient routing and adapting to customer needs, you will help ensure high-quality service and future readiness of equipment and personnel.

Qualifikationen

• Two years of commercial driving experience.
• Valid driver license (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Aufgaben

• Operate a service truck to service/pump/clean portable restrooms and holding tanks.
• Drive to various customer locations.
• Perform duties safely per USS and DOT standards.
• Interact with customers to ensure services meet their standards.
• Provide routing feedback to improve efficiency and meet customer needs.
• Plan for customer needs and future service requirements.

Kenntnisse

Commercial driving

Driver license (CDL or non-commercial)

Time management

Customer service

Communication skills

Problem solving

Decision making

Jobbeschreibung

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.