Service Technician

Lithia & Driveway; Santa Fe (NM); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team in Santa Fe. In this role, you will be responsible for performing automotive repairs and services, ensuring that all work meets store and factory standards. You will utilize your skills to diagnose and resolve automotive problems swiftly, while collaborating with service personnel to guarantee customer satisfaction. This position offers a dynamic work environment with competitive pay and comprehensive benefits, making it an ideal opportunity for those passionate about automotive service and repair.

Benefits

Competitive Pay

Health Benefits

PTO

Disability Insurance

Life Insurance

401(k)

Employee Discounts

Wellness Programs

Qualifications

• 3-5 years of automotive technical experience required.
• Manufacturer training and ability to perform repairs independently.

Responsibilities

• Perform automotive repairs efficiently and accurately.
• Diagnose malfunctions and ensure quality of repair work.
• Maintain an organized and clean workspace.

Skills

Attention to Detail

Communication Skills

Lube and Maintenance

Engine Repair

Suspension/Steering

Brake Repair

Heating and A/C

Manufacturer Certification

ASE Master Technician Certification

Automotive Technical Experience

Education

High School Diploma or Equivalent

Tools

Standard Mechanic Tools

Job description

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Dealership
L0155 Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe

Service Technician – Class C

The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure customer satisfaction.

The Service Technician reports to the Service Manager.

Responsibilities

1. Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
2. Diagnose cause of malfunction.
3. Complete all work according to safety requirements.
4. Road-test vehicles to ensure quality of repair work.
5. Accurately record time spent on repairs using company procedures.
6. Document work performed on repair order and test procedures/results.
7. Maintain an inventory of standard mechanic tools.
8. Return special tools to proper place.
9. Use shop supplies and materials economically.
10. Maintain an organized and clean workspace, including daily stall cleaning.
11. Ensure vehicles are returned clean and in good condition.
12. Complete all required training and certifications.
13. Participate in technical training and review technical bulletins.
14. Communicate effectively with dealership personnel to satisfy customer needs.
15. Report safety or integrity issues to management.
16. Maintain personal grooming and uniform standards.
17. Arrive on time and adhere to scheduled work hours.

Skills and Qualifications

1. Strong attention to detail and sense of urgency.
2. Excellent communication skills.
3. Manufacturer training and ability to perform repairs independently.
4. Experience in Lube and Maintenance, Engine Repair, Suspension/Steering, Brake Repair, and optionally Heating and A/C.
5. Manufacturer certification in relevant areas and at least 1 ASE Master Technician certification.
6. Minimum 3-5 years’ automotive technical experience.

Competencies

1. Integrity, action orientation, adaptability.
2. Self-motivation, accountability, results-focused.
3. Humility, teamwork, continuous learning.

Physical Demands

• Standing, walking, lifting up to 50 pounds, sitting, kneeling, reaching, talking, hearing.
• Reasonable accommodations available.

Benefits

• Competitive pay, health benefits, PTO, disability, life insurance, 401(k), employee discounts, wellness programs.

High school diploma or equivalent required. We are an equal opportunity employer and a drug-free workplace.