Service Technician

Culligan By WaterCo; Santa Clara (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Employee discounts

Job summary

Culligan By WaterCo seeks a field service technician based in Santa Clara, CA. You will safely operate a company vehicle, perform diagnostics, install or remove water treatment equipment, and communicate clearly with customers about status and solutions.

The role requires at least 1 year of plumbing experience, a valid driver's license, and the ability to pass DOT physicals and background checks. Competitive wages and benefits accompany a daytime schedule.

Qualifications

• Minimum 1 year or more plumbing experience.
• Excellent interpersonal and communication skills (verbal/written).
• Valid driver’s license required.
• Candidates must pass DOT physical, drug screen, and background check per laws.

Responsibilities

• Operate a company vehicle safely following DOT laws.
• Complete daily service orders promptly.
• Diagnose, install or remove residential/commercial water treatment equipment; troubleshoot issues.
• Communicate equipment status and resolve problems for customers.
• Ensure timely payments upon service completion and assist in collections.

Skills

Plumbing experience

Interpersonal skills

Communication skills

Valid driver’s license

Education

High school diploma

Job description

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.

Salary Details

• $30.00/hour

Exceptional Benefits

• Competitive benefits package with exclusive privileges
• Medical, Dental, and Vision insurance
• Paid Parental leave
• 401K with a rewarding company match
• Exclusive Company purchase discounts
• Comprehensive company-provided training

Key Duties And Responsibilities

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Work Location & Schedule

• Based at our Santa Clara, CA office, with occasional travel to nearby Culligan branches as required.
• Monday-Friday, 7am-4pm

Minimum Requirements

• Minimum of 1 year or more plumbing experience
• Valid driver’s license
• High school diploma or equivalent
• Familiarity with the city area where duties will be performed
• Excellent interpersonal and communication skills (verbal/written)
• Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.

Physical Requirements

• Ability to lift over 100 pounds with assistance of dolly or lift
• Ability to drive for extended periods (2-3 hours)
• Ability to kneel/bend for extended periods.

Equal Opportunity Statement

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.
With over 85 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan proudly holds the Good Housekeeping Seal, Consumer Digest "Best Buy" rating, and is recognized by the iconic "Hey Culligan Man" tagline. With over 800 dealers worldwide and offices in more than 90 countries, we lead the industry in service, support, and product innovation.
Culligan by WaterCo is an Equal Opportunity Employer.