Service Technician

Culligan by WaterCo; Cincinnati (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Parental leave

Job summary

Culligan by WaterCo is seeking a Service Technician in Cincinnati, OH. Based at our office, you will diagnose, install and service residential and commercial water treatment equipment, operate a company vehicle, and follow safety procedures.

You will build customer relationships by clearly communicating equipment status and providing effective solutions. Requirements include a valid driver’s license, high school diploma or equivalent, ability to lift over 100 pounds, and DOT/ background checks.

Qualifications

• DOT physical, drug screen, and background check required
• Valid driver’s license required
• Mechanically inclined and able to lift over 100 pounds
• Able to use standard hand tools as part of daily work

Responsibilities

• Operate a company vehicle in compliance with DOT laws and safety procedures
• Complete daily service orders promptly
• Diagnose, install or remove residential and commercial water treatment equipment, identify malfunctions and fix them
• Communicate equipment status to customers and provide problem-solving solutions
• Ensure timely collection of payments upon service completion

Skills

Customer service

Communication

Driver's license

Mechanical aptitude

Education

High School diploma or equivalent

Tools

Hand tools

Job description

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.

Salary Details:

• $21.00 - $23.00

Exceptional Benefits:

• Competitive benefits package
• Medical, Dental, and Vision insurance
• Paid Parental leave
• 401K with a company match
• Exclusive Company purchase discounts
• Comprehensive company-provided training

Key Duties and Responsibilities:

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion

Work Location:

• Based at our Cincinnati, OH office, with occasional travel to nearby Culligan branches as required.

Available Schedule:

• Monday-Friday with rotating Saturdays
• Valid driver's license
• High school diploma or equivalent
• Familiarity with the city area where duties will be performed
• Excellent interpersonal and communication skills (verbal/written)
• Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.
• Must be mechanically inclined.
• Be able to properly use standard hand tools.

Physical Requirements:

• Ability to lift over 100 pounds
• Ability to drive for extended periods
• Ability to kneel/bend for extended periods.

Equal Opportunity Statement:

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.

With over 85 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan proudly holds the Good Housekeeping Seal, Consumer Digest "Best Buy" rating, and is recognized by the iconic "Hey Culligan Man" tagline. With over 800 dealers worldwide and offices in more than 90 countries, we lead the industry in service, support, and product innovation.

Culligan by WaterCo is an Equal Opportunity Employer.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.