Service Technician

Paycom; Redmond (OR); On-site; USD 35,817 - 48,216; Full time

Benefits offered by this job

Competitive Medical, Dental & Vision Benefits

8 Paid Holidays

Generous Paid Time Off Accrual

Gym membership reimbursement

Safety boots reimbursement

Job summary

Paycom is hiring a Full-time Service Technician based in Redmond, Oregon. You'll manage and provide various services to customers, including HDPE Fusion welding and maintenance of hydraulic equipment. The position offers a pay rate of $26.00 to $35.00 per hour with competitive benefits.

We are looking for candidates with service technician experience, mechanical aptitude, and a valid state driver’s license. Enjoy a comprehensive benefits package including medical, dental, vision, and generous paid time off.

Qualifications

• Experience as a service technician in the Waterworks industry preferred but not required.
• Strong mechanical aptitude and problem-solving skills.
• Able to interact positively with, communicate clearly with, and effectively direct coworkers and/or customers.

Responsibilities

• Perform HDPE Fusion welding service.
• Communicate directly with customers and schedule your own appointments.
• Be responsible for maintenance, repair, and rental of machines.
• Participate in continuous education.

Skills

Mechanical aptitude

Problem-solving skills

HDPE Fusion welding

Customer service communication

Ability to lift 75 lbs.

Valid state driver's license

Job description

Job Details

Location: Redmond, OR 97756

Salary Range: $26.00 - $35.00 per hour

Full-time Service Technician based out of the Redmond, Oregon branch. Responsible for independently managing and providing various services to customers of distributor.

HD Fowler Company is a family-owned distributor of water and wastewater solutions with over 100 years of experience.

What you will do

• Perform HDPE Fusion welding service with Hydraulic and Non-Hydraulic fusion equipment
• Train to maintain hydraulic equipment and associated equipment, i.e., pipe stands, rollers, trailers, etc.
• Perform other services such as fire hydrant repair, bacterial samples, sewer testing, and vacuum testing
• Communicate directly with customers and schedule your own appointments
• Develop ability to read construction plans and perform material takeoff quotes
• Work with management to help ensure accurate pricing for services completed
• Able to write, maintain, and bill sales orders for customers to completion
• Be responsible for maintenance, repair, and rental of machines and/or other shop equipment
• Work in local branch’s warehouse and customer service, and contribute to overall branch operations, when service workload allows
• Participate in continuous education
• Willingness and ability to learn and perform fusion services as requested
• Perform other duties as assigned by supervisor

Who we are looking for

• Experience as a service technician in the Waterworks industry preferred but not required
• HDPE and prior buried utilities experience a plus
• Valid state driver’s license and clean driving record required; ability to gain Class A CDL at later date
• Ability to pull trailer with large construction equipment, bundles of pipe and pallets of product
• Strong mechanical aptitude and problem-solving skills
• Ditch safety certification or ability to obtain it after hiring
• Able to lift 75 lbs. on a daily basis, throughout shift
• Medically able to complete and obtain all state and federal certifications required for safety
• If not current on all tetanus and hepatitis vaccinations, will be required to become so prior to start date
• Able to interact positively with, communicate clearly with, and effectively direct all types of coworkers and/or customers
• Must perform job duties with an emphasis on safety and accountability for actions on and off work sites
• Able to operate in a high-paced, demanding environment under a variety of climates and conditions
• Able to travel 20% of time, with possible overnight stay required
• Able to work independently with minimal supervision

What's in it for you

• Pay Rate DOE: Starting at $26.00 - $35.00 per hour
• Working Hours: Primarily Monday - Friday between 7:00 AM-5:00 PM
• 8 Paid Holidays
• Competitive Medical, Dental & Vision Benefits
• Flex Spending Programs for health and dependent care
• $100k Group Life and AD&D Insurance – Premiums paid by the Company!
• Generous Paid Time Off Accrual starting at 120 Hours per year (plus 10 hours at 90 days!)
• Generous Discretionary Bonuses and Retirement Profit Sharing
• Traditional 401(k) & Roth with up to 5% company match
• Gym membership reimbursement up to $50 per month
• Safety boots & work pants reimbursement up to $550 per year (based on position)
• Access to wide variety of training and skill programs
• Safe and engaging work environment

We look forward to connecting with you!

HD Fowler is proud to be an Equal Employment Opportunity (EEO) Employer committed to providing a diverse and inclusive environment free of discrimination and harassment. We respect and embrace the unique backgrounds, talents, and perspectives of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability or any other protected characteristics.

We promote a drug & alcohol-free workplace; all job offers are contingent on results of drug screening, including screening for marijuana.