Service Technician

HD Fowler Company; Redmond (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) plan

Bonuses

Paid holidays

Gym membership

Life insurance

Job summary

HD Fowler Company in Redmond, Oregon is seeking a full-time Service Technician to independently manage on-site service work for customers. You will perform HDPE fusion welding and maintain hydraulic equipment while contributing to branch operations.

The role requires a strong mechanical aptitude, a valid driver’s license with a clean record, and a willingness to travel up to 20%. Safety-focused and capable of working with minimal supervision are essential.

Qualifications

• Experience as a service technician in waterworks is preferred
• Valid state driver's license with clean record; ability to obtain Class A CDL later
• Ability to lift 75 lbs daily
• Willingness to travel 20% of time
• Ability to work independently with minimal supervision
• Safety certifications or ability to obtain them after hiring

Responsibilities

• Perform HDPE Fusion welding with hydraulic and non-hydraulic fusion equipment
• Maintain hydraulic equipment, pipe stands, rollers, trailers, etc.
• Perform fire hydrant repair, bacterial samples, sewer testing, and vacuum testing
• Communicate with customers and schedule your own appointments
• Read construction plans and perform material takeoff quotes
• Help ensure accurate pricing for services completed
• Write, maintain, and bill sales orders to completion
• Maintain and repair shop equipment and machines
• Support branch operations and training opportunities

Skills

Strong mechanical aptitude

Problem solving

Travel availability

Ability to lift 75 lbs

Customer interaction

Tools

HDPE fusion welding equipment

Hydraulic equipment

Job description

HD Fowler Company is looking for a full-time Service Technician based out of our Redmond, Oregon branch. You will be responsible for independently managing and providing various services to customers of distributor. This is your opportunity to thrive in an established, family-owned company and be part of a team that recognizes and rewards your contributions. HD Fowler has been in business for over 100 years and is the single best distributor of water and wastewater solutions in the Northwest. Our company culture values and encourages your initiative, exceptional customer service and willingness to learn and contribute to the greater good of the company.

What You Will Do

• Perform HDPE Fusion welding service with Hydraulic and Non-Hydraulic fusion equipment
• Trained to maintain hydraulic equipment, and associated equipment, i.e., pipe stands, rollers, trailers, etc.
• Perform other services such as fire hydrant repair, bacterial samples, sewer testing, and vacuum testing
• Communicate directly with customers and schedule your own appointments
• Develop ability to read construction plans and perform material takeoff quotes
• Work with management to help ensure accurate pricing for services completed
• Able to write, maintain, and bill sales orders for customers to completion.
• Be responsible for maintenance, repair, and rental of machines and/or other shop equipment
• Work in local branch’s warehouse and customer service, and contribute to overall branch operations, when service workload allows
• Participate in continuous education
• Willingness and ability to learn and perform fusion services as requested
• Perform other duties as assigned by supervisor
  
  

Who We Are Looking For

• Experience as a service technician in the Waterworks industry preferred but not required
• HDPE and prior buried utilities experience a plus
• Valid state driver’s license and clean driving record required; ability to gain Class A CDL at later date
• Ability to pull trailer with large construction equipment, bundles of pipe and pallets of product.
• Strong mechanical aptitude and problem-solving skills
• Ditch safety certification or the ability to obtain it after hiring
• Able to lift 75 lbs. on a daily basis, throughout shift
• Medically able to complete and obtain all state and federal certifications required for safety
• If not current on all tetanus and hepatitis vaccinations, will be required to become so prior to start date
• Able to interact positively with, communicate clearly with, and effectively direct all types of coworkers and/or customers
• Must perform job duties with an emphasis on safety and accountability for actions on and off work sites
• Able to operate in a high-paced, demanding environment under a variety of climates and conditions
• Able to travel 20% of time, with possible overnight stay required
• Able to work independently with minimal supervision
  
  

What's In It For You

• Pay Rate DOE: Starting at $26.00 - $35.00 per hour
• Working Hours Primarily Monday - Friday between 7AM-5PM
• 8 Paid Holidays
• Competitive Medical, Dental & Vision Benefits
• Flex Spending Programs for health and dependent care
• $100k Group Life and AD&D Insurance – Premiums paid by the Company!
• Generous Paid Time Off Accrual starting at 120 Hours per year (plus 10 hours at 90 days!)
• Generous Discretionary Bonuses and Retirement Profit Sharing
• Traditional 401(k) & Roth with up to 5% company match
• Gym membership reimbursement up to $50 per month
• Safety boots & work pants reimbursement up to $550 per year (based on position)
• Access to wide variety of training and skills programs
• Safe and engaging work environment
  
  

We look forward to connecting with you!

HD Fowler is proud to be an Equal Employment Opportunity (EEO) Employer committed to providing a diverse and inclusive environment free of discrimination and harassment. We respect and embrace the unique backgrounds, talents, and perspectives of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability or any other protected characteristics.

We promote a drug & alcohol-free workplace; all job offers are contingent on results of drug screening, including screening for marijuana.

No recruiting agencies, please.

Company Website

http://www.hdfowler.com/