Service Technician

Paycom; Meridian (ID); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Paid holidays

Medical benefits

Flexible spending accounts

Life insurance

Paid time off

Bonuses

401(k) with company match

Gym reimbursement

Boot reimbursement

Training programs

Job summary

HD Fowler Company, a long‑standing water and wastewater solutions distributor, seeks a full‑time Service Technician to join our Boise, Idaho team. You will independently manage customer services, perform HDPE fusion welding, and support branch operations in a fast-paced, safety‑driven environment.

Ideal candidates have mechanical aptitude, basic plan reading skills, and a willingness to learn; CDL training may be pursued later.

Qualifications

• Experience as a service technician in the Waterworks industry is preferred
• HDPE fusion experience is a plus
• Valid state driver’s license and clean driving record; ability to obtain Class A CDL later
• Ability to lift 75 lbs daily and work independently with minimal supervision

Responsibilities

• Perform HDPE Fusion welding with hydraulic and non-hydraulic equipment
• Maintain hydraulic equipment and accessories (pipe stands, rollers, trailers)
• Perform fire hydrant repair, bacterial sampling, sewer testing, and vacuum testing
• Schedule own appointments and communicate with customers
• Read construction plans and perform material takeoff quotes
• Assist management with price accuracy for completed services
• Write and bill sales orders to completion
• Maintain and rent shop equipment and machines
• Support branch operations and participate in continuous education
• Travel up to 20% and work in various climates

Skills

Mechanical aptitude

Problem solving

Safety conscious

Customer communication

Tools

HDPE fusion equipment

Hydraulic equipment

Pipe stands and rollers

Job description

Job Details: Job Location: Boise BOI - Meridian, ID, Salary Range: Undisclosed, HD Fowler Company is looking for a full-time Service Technician based out of our Boise, Idaho branch. You will be responsible for independently managing and providing various services to customers of distributor. This is your opportunity to thrive in an established, family-owned company and be part of a team that recognizes and rewards your contributions. HD Fowler has been in business for over 100 years and is the single best distributor of water and wastewater solutions in the Northwest. Our company culture values and encourages your initiative, exceptional customer service and willingness to learn and contribute to the greater good of the company.

What you will do:

• Perform HDPE Fusion welding service with Hydraulic and Non-Hydraulic fusion equipment
• Trained to maintain hydraulic equipment, and associated equipment, i.e., pipe stands, rollers, trailers, etc.
• Perform other services such as fire hydrant repair, bacterial samples, sewer testing, and vacuum testing
• Communicate directly with customers and schedule your own appointments
• Develop ability to read construction plans and perform material takeoff quotes
• Work with management to help ensure accurate pricing for services completed
• Able to write, maintain, and bill sales orders for customers to completion.
• Be responsible for maintenance, repair, and rental of machines and/or other shop equipment
• Work in local branch’s warehouse and customer service, and contribute to overall branch operations, when service workload allows
• Participate in continuous education
• Willingness and ability to learn and perform fusion services as requested
• Perform other duties as assigned by supervisor

Who we are looking for:

• Experience as a service technician in the Waterworks industry preferred but not required
• HDPE and prior buried utilities experience a plus
• Valid state driver’s license and clean driving record required; ability to gain Class A CDL at later date
• Ability to pull trailer with large construction equipment, bundles of pipe and pallets of product.
• Strong mechanical aptitude and problem-solving skills
• Ditch safety certification or the ability to obtain it after hiring
• Able to lift 75 lbs. on a daily basis, throughout shift
• Medically able to complete and obtain all state and federal certifications required for safety
• If not current on all tetanus and hepatitis vaccinations, will be required to become so prior to start date
• Able to interact positively with, communicate clearly with, and effectively direct all types of coworkers and/or customers
• Must perform job duties with an emphasis on safety and accountability for actions on and off work sites
• Able to operate in a high-paced, demanding environment under a variety of climates and conditions
• Able to travel 20% of time, with possible overnight stay required
• Able to work independently with minimal supervision

What's in it for you:

• Pay Rate: DOE
• Working Hours Primarily Monday - Friday between 7AM-5PM
• 8 Paid Holidays
• Competitive Medical, Dental & Vision Benefits
• Flex Spending Programs for health and dependent care
• $100k Group Life and AD&D Insurance – Premiums paid by the Company!
• Generous Paid Time Off Accrual starting at 120 Hours per year (plus 10 hours at 90 days!)
• Generous Discretionary Bonuses and Retirement Profit Sharing
• Traditional 401(k) & Roth with up to 5% company match
• Gym membership reimbursement up to $50 per month
• Safety boots & work pants reimbursement up to $550 per year (based on position)
• Access to wide variety of training and skills programs
• Safe and engaging work environment

We look forward to connecting with you!

HD Fowler is proud to be an Equal Employment Opportunity (EEO) Employer committed to providing a diverse and inclusive environment free of discrimination and harassment. We respect and embrace the unique backgrounds, talents, and perspectives of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability or any other protected characteristics.

We promote a drug & alcohol-free workplace; all job offers are contingent on results of drug screening, including screening for marijuana.

Company Website

http://www.hdfowler.com/