Service Technician

stallioninfrastructureservices; Pennsylvania; On-site; USD 40,000 - 55,000; Full time

Job summary

Stallion Infrastructure Services seeks a Service Technician I to execute setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. The role provides field support for communications and networked surveillance equipment with hands-on technical skills and strong troubleshooting ability.

Responsibilities include installing and configuring systems, maintaining IP cameras and NVRs, and communicating progress to customers and project

Qualifications

• Two-year technical training or equivalent field experience required.
• 1–2 years in surveillance, communications, or related low-voltage installation work.
• Ability to lift up to 60 lbs and travel as needed.

Responsibilities

• Install, configure, and repair communication systems including mobile cellular equipment, wireless networks, and satellite terminals.
• Support maintenance and repair of surveillance systems including IP cameras and NVRs.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Skills

Networking concepts

Low-voltage systems

VMS familiarity

Independent work

Troubleshooting

Customer service

Microsoft Outlook

Microsoft Excel

Microsoft Word

Valid driver's license

Lift 60 lbs+

Travel availability

Education

Two-year vocational or technical program

Equivalent field experience

Tools

Video Management Systems (VMS)

IP cameras

NVRs

MS Outlook

MS Excel

MS Word

Job description

Role Summary:

The Service Technician I executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands-on technical skills, strong troubleshooting ability, and a customer-first attitude.

Role Priorities / Responsibilities:

• Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard-wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Essential Knowledge, Skills and Abilities:

• Knowledge of basic networking concepts and low-voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP-based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver's license and acceptable driving record.
• Ability to lift up to 60 lbs and travel as needed.

Education or Certification required (if applicable):

• Training from a two-year vocational or technical program or equivalent field experience.
• 1--2 years of experience in surveillance, communications, or related low-voltage installation work.

Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.