Service Technician

TEKsystems; North Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Service Technician, where you'll be at the forefront of maintaining and repairing cutting-edge security systems. This role offers a unique opportunity to work with a variety of equipment, including access control and video surveillance systems, while building strong customer relationships. You'll need solid troubleshooting skills and a proactive approach to ensure system reliability. With a supportive team environment and opportunities for professional growth, this position is ideal for someone eager to make a difference in the security industry.

Benefits

Medical, Dental & Vision

401(k) Retirement Plan

Life Insurance

Short and Long-term Disability

Employee Assistance Program

Paid Time Off

Transportation Benefits

Qualifications

• 2-3 years experience servicing commercial electronic security systems.
• NICET 1 certification or willingness to obtain is required.

Responsibilities

• Perform maintenance and troubleshooting on security systems.
• Identify issues with system installations and ensure compliance.

Skills

Troubleshooting Skills

Mechanical Aptitude

Electronic Aptitude

Communication Skills

Windows Operating Systems

IT Network Topology

Education

High School Degree

Vocational School

Tools

Hand Tools

Power Tools

CCTV Testing Devices

Job description

*Description*
The Service Technician is responsible for the service, maintenance, repair, and troubleshooting of access control equipment and IP-based video systems. This includes electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. The role requires a proactive and skilled individual who consistently performs in alignment with core values.
*Key Responsibilities:*

* Service and Repair: Perform maintenance, repairs, and troubleshooting on various security systems, including locks, card readers, cameras, and intercoms.
* Diagnostics: Identify and resolve issues with system installations, ensuring compliance with building codes.
* Documentation: Maintain accurate records of service-related issues.
* Tool Usage: Safely operate hand and power tools, test equipment, and CCTV testing devices.
* Technical Proficiency: Read and interpret electrical schematics, CAD drawings, and related documents for low-voltage applications.
* Customer Relations: Establish and maintain effective working relationships with internal and external customers, providing remote diagnostic support when needed.
* Additional Duties: Perform other tasks as assigned by Operations Management.
*Qualifications:*

* Certification: NICET 1 certification or willingness to obtain.
* Experience: 2-3 years of experience servicing commercial electronic security systems, including access control, video management, intrusion detection, and fire systems/alarms.
* On-Call: Ability to respond to emergency service calls on a rotational basis.
* Physical Requirements: Ability to lift up to 50 lbs. and work on ladders up to 16 feet.
* Driving: Valid driver's license with a clean driving record.
* Education: High School Degree, Vocational School, or equivalent.
* Skills: Strong troubleshooting skills, mechanical and electronic aptitude, excellent verbal and written communication skills, ability to work independently or as part of a team, and understanding of Windows operating systems and IT network topology.
*Work Environment:*

* Schedule: Monday through Friday, 8 AM to 5 PM.
* Location: Primarily customer sites in Beaufort County, with occasional travel to Charleston or Savannah.
* Primary Focus: Beaufort County school systems.
*Pay and Benefits*
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in North Charleston,SC.
*Application Deadline*
This position is anticipated to close on May 12, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.