Service Technician

Rhythmedix; Mount Laurel Township (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development and training

Job summary

Rhythmedix in Mount Laurel Township, NJ is seeking aFull Time Service Technician to assemble, test and repair cardiac monitoring devices. The role requires reading blueprints and procedures, working with PCs, and complying with ESD controls. You will participate in calibration, testing, and documentation, supporting production and shipping duties on-site.

The position emphasizes hands-on assembly, fault troubleshooting, and adherence to safety and quality standards in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 2–5 years of manufacturing experience, assembling or repairing electronics.
• Soldering experience is required.
• Familiarity with personal computers.

Responsibilities

• Test, repair, and clean returned devices following procedures and record results.
• Test equipment and calibrate devices using calibrated tools.
• Move finished devices to shipping or nonconforming areas based on test results.
• Assemble new devices and address assembly production issues.
• Troubleshoot malfunctions and perform repairs as needed.
• Maintain ESD controls and document related logs.
• Handle customer complaints per procedures and document actions.
• Assist with inventory and participate in counts.

Skills

Soldering

Reading procedures

PC literacy

Judgement/decision making

Education

High school diploma or equivalent

Tools

Soldering

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Mount Laurel Township, NJ, US

23 days ago Requisition ID: 1007

Salary Range: $20.00 To $25.00 Hourly

JOB SPECIFICATION:

Reports to: VP, Engineering & Development

Classification: Non-Exempt

COMPANY OVERVIEW:

RMX Holdco, Inc. and Subsidiaries (AKA “Rhythmedix” or the “Company”) is a rapidly growing provider of remote cardiac monitoring services. The Company focuses on improving patient care through the use of patient-friendly devices and mobile communications to diagnose and treat heart disease faster. Our Cardiac Monitoring solutions use cellular networks to send near real time medical data to a central monitoring center. Our RhythmStar® mobile cardiac monitoring system is the industry's first cloud-based, all-in-one patient monitoring solution which features a single-component, multi-modality monitor.

RhythMedix has launched the industry's first multi-modality wearable monitor that includes built in cellular technology for real time patient monitoring.

POSITION SUMMARY:

The Service Technician works as part of a team having responsibility for assembling an entire product or component of a product. This technician performs manual labor along a production line, operates and troubleshoots production, and performs repairs. The Service Technician needs to be able to read and understand blueprints, manuals, and work with computers.

KEY RESPONSIBILITIES:

• Comply with service and repair procedure and work instructions to test, repair, and clean returned devices from customers, completing the required fields on the Customer Complaint Form
• Test equipment and follow calibration procedure, using only calibrated devices for which the calibration date has not expired
• Place finished devices that have passed testing in an assigned area or add to shipping for immediate order fulfillment; place devices that have failed testing in an assigned Nonconformity area
• Execute the Nonconforming product procedure and nonconforming product rework work instruction to revamp the nonconforming product and complete nonconforming product log
• Follow procedure and work instructions to assemble new devices, resolving assembly production issues
• Troubleshoot malfunctions and perform repairs, as needed
• Adhere to ESD control procedure and complete ESD wristband control log, as required
• Handle customer complaints and customer feedback according to department procedures
• Documents actions by completing production and quality forms and follows device history procedure to record data in device history record
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Completes training required by the VP, Engineering & Development and Director of Regulatory Affairs
• Assist with inventory and perform physical inventory counts, if requested
• Contributes to team effort by accomplishing related results as needed

QUALIFICATIONS, SKILLS & COMPENTENCIES:

• High school diploma or equivalent
• 2 - 5 years’ experience manufacturing experience, assembling or repairing of electronics equipment, ensuring quality
• Soldering experience required
• Familiarity with personal computers
• Ability to read and comprehend procedures written in English
• Demonstrates good judgement and decision-making skills
• Ability to work on-site 5 days/week

PREFERRED QUALIFICATIONS:

• Good written and oral communication skills
• Medical device manufacturing experience

PHYSICAL QUALIFICATIONS:

• Lifting required on occasion, typically once every 2 to 5 months, with most items generally 10-15lbs and in rare cases up to 20lbs
• Ability to walk short distances during the day to and from other workstations
• Occasional keyboard use, up to 1/3 of the workday
• Ability to reach 1-6 feet for items on shelving units
• Repetitive hand usage via gripping and rotating wrists and fine manipulation of fingers for working with devices and small tools

BENEFITS:

• Competitive salary and bonus structure
• Health, dental, and vision insurance
• Retirement savings plan - 401(k) - with company match
• Paid time off (PTO) and holidays
• Professional development and training opportunities
• Employee wellness programs

RMX Monitoring, LLCis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.