Service Technician

Advanced Worker; Milwaukee (WI); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company specializing in power plant services is seeking a technical service professional. This remote position involves extensive travel nationwide to perform installations, repairs, and maintenance on conditioning systems and instrumentation. Ideal candidates will possess a technical degree and relevant field experience, along with strong communication and problem-solving skills.

Qualifications

• Relevant field experience in power plant or similar environment.
• Ability to read P&ID and isometric drawings.
• Experience with steam and water sampling equipment preferred.

Responsibilities

• Provide installation, startup, repair and retrofit services for power and other industries.
• Field technical service questions from customers, resolving electrical and mechanical issues.
• Work collaboratively within service team and promote customer satisfaction.

Skills

Electro-mechanical skills

Troubleshooting

Customer service

Communication skills

Education

2-year technical degree (electronics or mechanical)

Job description

This position is remote, but involves travel throughout the country to provide installation, retrofit, and routine service to power plants and other facilities. Services are performed at the customer site, including new system installations, modifications to existing systems, startup, repair and training for sample conditioning systems and instrumentation.

Responsibilities :

• Provide installation, startup, repair and retrofit services for power and other industries.
• Field incoming technical service questions from customers and utilize troubleshooting and problem-solving techniques to promptly resolve problems with products or systems regarding both electrical and mechanical issues.
• Work cooperatively with service team, product support and sales (inside & outside) staff to promote customer satisfaction
• Utilize Epicor, HubSpot, and Microsoft Outlook for scheduling, tracking and updating information.
• Submit prompt and accurate service and expense reports.

Job Requirements :

• 2-year technical degree (electronics or mechanical) is preferred, or equivalent experience.
• Relevant field experience working within a power plant environment or similar. Experience with steam and water sampling equipment or industrial refrigeration preferred.
• Solid electro-mechanical skills, including electrical control, pumping systems, basic water chemistry, refrigeration, piping (welding, threading), etc.
• Ability to read and understand P&ID and isometric drawings.
• Valid driver's license with Motor Vehicle Records review that satisfies company policy.
• Ability to lift / carry up to 50 lbs. on industrial catwalks and stairways. Follow safe work practices.
• Ability to travel approximately 50% of the time.
• Strong communication skills verbal, written, public speaking, customer service
• Capable of working outdoors in all weather conditions.