Service Technician

Suburban Propane; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

Suburban Propane is seeking a dedicated Service Technician to join their team in Lancaster. This position involves installing and maintaining fuel systems, providing exceptional customer service, and handling vehicle maintenance. Offering competitive pay, benefits, and training, this role is essential for ensuring reliable service to customers. Ideal candidates will have a Class B CDL and a passion for customer care.

Benefits

Medical, dental, and vision insurance

Paid time off that increases with tenure

401(k) with company match

Tuition assistance program

Employee recognition program

Qualifications

• Minimum Class B CDL with HAZMAT, tanker, and air brake endorsements required.
• Ability to lift and pull equipment weighing 50 to 75 lbs.

Responsibilities

• Install, maintain, troubleshoot, and repair fuel systems and appliances.
• Maintain service vehicle, perform inspections, and report conditions.
• Provide superior customer service when billing and managing inventory.

Skills

Customer service

Physical endurance

Education

Class B Commercial Driver’s License (CDL)

Job description

Overview

When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork.

Responsibilities

As a Service Technician, you will be part of a team of passionate and professional individuals committed to customer service. We will help you jumpstart a rewarding career by providing you with the tools and training necessary to provide safe and reliable service to our customers’ fuel systems and appliances.

• Install, maintain, troubleshoot and repair fuel systems and appliances
• Maintain the service vehicle which includes reviewing the maintenance record, performing pre- and post-trip inspections and reporting all vehicle conditions requiring attention for continued safe operation and proper vehicle maintenance
• Provide superior customer service
• Bill customers for services rendered and account for funds and inventory which includes operating a user-friendly tablet, maintaining a trip report, and documenting system testing and related information
• Deliver fuel as needed in a safe and efficient manner

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts, and more!

For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .

Qualifications

To operate our company vehicles, you must have a minimum of a Class B Commercial Driver’s License (CDL) with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner’s Certificate allowing for operation in interstate commerce. Don’t have a CDL yet? No problem, we will give you time and training to help you get one.

• Ability to lift and pull equipment that weighs 50 to 75 lbs.
• Exceptional customer service skills

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.

It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

Applications will be accepted until the position is filled.

As part of our pre-employment hiring process, background checks and drug screens are performed.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster