Service Technician

Culligan by WaterCo; Kokomo (IN); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K with company match

Paid parental leave

Exclusive company discounts

Comprehensive training

Job summary

Culligan by WaterCo in Kokomo, IN is seeking a field service professional to service residential and commercial water treatment equipment. You will diagnose, install, or remove equipment, ensure safety, and interact with customers to explain status and solutions.

The role requires a valid driver’s license, the ability to lift 100+ pounds, and adherence to DOT procedures. Wages are $19.00–$20.00/hour DOE with comprehensive benefits.

Qualifications

• High School diploma or equivalent required.
• Valid driver’s license; non-CDL.
• DOT physical, drug screen, and background check required by law.

Responsibilities

• Operate Company vehicle safely per DOT laws.
• Follow safety procedures and complete daily service orders.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve.
• Communicate equipment status to customers and provide problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables.

Skills

Customer service

Interpersonal communication

Problem solving

Safety awareness

Education

High School diploma or equivalent

Tools

Diagnostics tools

Residential water equipment

Job description

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages and a comprehensive benefits package.

Salary Details:

• $19.00- $20.00/hour DOE

Exceptional Benefits:

• Competitive benefits package with exclusive privileges
• Medical, Dental, and Vision insurance
• Paid Parental leave
• 401K with a rewarding company match
• Exclusive Company purchase discounts
• Comprehensive company-provided training

Key Duties and Responsibilities:

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Work Location:

• Based at our Kokomo, IN office, with occasional travel to nearby Culligan branches as required.

Work Schedule:

• Mon-Fri. (8am-4:30pm)
• Valid driver’s license
• High school diploma or equivalent
• Familiarity with the city area where duties will be performed
• Excellent interpersonal and communication skills (verbal/written)
• Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.

Physical Requirements:

• Ability to lift 100+ pounds
• Ability to drive for extended periods (2-3 hours)
• Ability to kneel/bend for extended periods.

Equal Opportunity Statement:

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.

With over 85 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan proudly holds the Good Housekeeping Seal, Consumer Digest "Best Buy" rating, and is recognized by the iconic "Hey Culligan Man" tagline. With over 800 dealers worldwide and offices in more than 90 countries, we lead the industry in service, support, and product innovation.

Culligan by WaterCo is an Equal Opportunity Employer.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

Drivers License Non-CDL

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.