Field Service Technician

Consolidated-Water-Group,-LL; Saraland (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Commission plan

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Life insurance

Job summary

Culligan in Saraland, AL is seeking field service technicians to diagnose and repair residential and commercial water treatment equipment. Training is provided for those with a mechanical aptitude and strong communication skills. This role requires reliability, organization, and excellent interpersonal abilities.

You will operate a company vehicle, perform installations, collect payments, and complete service orders with accuracy. Lifting up to 80 pounds and driving long distances are expected.

Qualifications

• Must have a high school diploma or equivalent.
• Must have a valid driver’s license.
• Mechanical or plumbing service experience is helpful, but training will be provided.
• Must have excellent interpersonal and communication skills.
• Dependable, organized, and customer-focused.

Responsibilities

• Safe operation of a company vehicle in compliance with laws.
• Perform diagnostics on water treatment equipment and resolve issues.
• Identify additional services and present options to customers.
• Communicate status and solutions to customers.
• Collect payments and assist with receivables.
• Install and remove water treatment equipment; complete daily paperwork.
• Install pipe assemblies, fittings, and valves using hand/power tools.

Skills

Customer service

Interpersonal skills

Communication skills

Mechanical aptitude

Driver's license

Education

High School or better.

Job description

Locations

Showing 1 location

CWG Saraland

1015 Shelton Beach Rd

Unit H

Saraland, AL 36571, USA

• Operations
• Full-Time
• Requisition #: FIELD008468

Description

Culligan is currently seeking individuals experienced in customer-focused positions to act as field service technicians. Mechanical or plumbing service experience is helpful, but we will train the right person. Must have a mechanical aptitude and must be willing to learn on an ongoing basis. Must be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package.

Principal Duties and Responsibilities include but are not limited to

• Safe operation of a Company vehicle in compliance with all state and federal laws.
• Follow established safety procedures.
• Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Identify additional services that may be required and present all options to the consumer.
• Represent Culligan thought direct interaction with customers. Communicate the status of equipment with customers and provide solutions.
• Collect payments upon completion of services. Assist with collection of past due receivables.
• Complete basic installation and removal of water treatment equipment.
• Accurately complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
• High school diploma or equivalent,
• Knowledge of the city area where you would be working
• Must have excellent interpersonal and communication skills (verbal/written).
• Appropriate, valid driver’s license

Essential Functions

• Qualified candidates must have the ability to lift up to 80 pounds
• Drive for extended periods (2-3 hours)
• Kneel/bend for extended periods of time

Opportunities associated with position

The service tech position allows for the ability to work independently and spend most of your time in the field with customers. The commission plan provides the ability to earn additional income. More than 80% of our leadership is promoted from within, creating great opportunities for growth and advancement. We offer full benefits; health, dental, vision, 401k, paid time off, and life insurance.

Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial, and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support, and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.

#LI-AC1

Qualifications

Skills

Behaviors

Preferred

Functional Expert : Considered a thought leader on a subject

Loyal : Shows firm and constant support to a cause

Team Player : Works well as a member of a group

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Motivations

Preferred

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Job Security : Inspired to perform well by the knowledge that your job is safe

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Education

Required

High School or better.

Experience

Licenses & Certifications

Required

Drivers License Non-CDL

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.