Service Technician

ABB; Kentucky; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in industrial automation is seeking a QCS Resident Service Technician in Hawesville, KY. This onsite role involves maintaining and troubleshooting proprietary Quality Control Systems, ensuring system reliability, and optimizing performance. The ideal candidate will have relevant experience and strong problem-solving skills, contributing to long-term client relationships.

Qualifications

• 5+ years of relevant work or military experience.
• Ability to diagnose electrical systems up to 240 VAC / 870 VDC.

Responsibilities

• Perform preventive and corrective maintenance on ABB QCS hardware and software.
• Troubleshoot and resolve electrical, mechanical, and system-related issues.
• Provide on-call emergency support as part of a rotating team schedule.

Skills

Communication

Problem Solving

Customer Service

Education

Associate degree in a related field

High school diploma / GED

Tools

Electrical Schematics

DCS Systems

Job description

Now Hiring : QCS Resident Service Technician

Hawesville, KY | Process Automation – Process Industries

ABB is a global leader in industrial automation and digitalization, committed to driving progress through innovation and sustainability. We are currently seeking a QCS Resident Service Technician to join our team in Hawesville, KY .

In this onsite role, you will be responsible for maintaining, troubleshooting, and upgrading ABB’s proprietary Quality Control Systems (QCS) within a customer facility. This position plays a key role in ensuring system reliability, optimizing performance, and strengthening long-term client relationships.

Key Responsibilities :

• Perform preventive and corrective maintenance on ABB QCS hardware and software
• Troubleshoot and resolve electrical, mechanical, and system-related issues
• Support installation and commissioning of new systems, upgrades, and advanced services
• Provide on-call emergency support as part of a rotating team schedule
• Accurately document all service activities and comply with ABB’s HSE policies
• Collaborate with plant personnel and ABB teams to meet service commitments

Qualifications :

• Associate degree in a related field with 5+ years of relevant work or military experience, or a high school diploma / GED with 7+ years of experience
• Proficiency in diagnosing electrical systems up to 240 VAC / 870 VDC
• Ability to read and interpret electrical schematics and technical documentation
• Familiarity with the paper making process and DCS systems is a plus
• Excellent communication, problem-solving, and customer service skills
• Willingness to travel up to 15% domestically for training and support
• Must be authorized to work in the U.S. without current or future visa sponsorship

How to Apply :

If you’re ready to take your next career step, apply at Service Technician | ABB

Equal Employment Opportunity at ABB :

ABB values diversity in the workplace. All qualified applicants will receive consideration without regard to race, creed, color, ancestry, religion, sex, national origin, age, sexual orientation, gender identity, disability, marital status, veteran status, or other protected characteristics.

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