Service Technician

Robert Dietrick Company; Indianapolis (IN); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Robert Dietrick Company seeks a service technician to repair, maintain, and install loading dock equipment, industrial doors, and specialty lifts. Travel to customer sites in a company vehicle is required, with an emphasis on keeping a well-organized, safe work environment.

The role requires reading blueprints, diagnosing mechanical and electrical issues, and performing planned maintenance. Strong problem-solving and communication skills are essential for success.

Qualifications

• High school diploma or equivalent required; vocational school or associate degree preferred.
• Strong mechanical and electrical understanding with the ability to read blueprints and schematics.
• Proven problem-solving skills and meticulous attention to detail.

Responsibilities

• Assemble, install, align, and adjust equipment using hand and power tools.
• Test equipment to ensure it meets specifications and make adjustments as needed.
• Service and maintain equipment per specifications.
• Disassemble or dismantle equipment when required.
• Be punctual and responsive to customer needs.
• Answer requests and concerns about products and service.
• Plan and facilitate installation and repair of machinery (new or refurbished).
• Conduct safety inspections of equipment.
• Red Tag equipment that is subpar.
• Perform other related duties as assigned.

Skills

Mechanical aptitude

Electrical understanding

Blueprints reading

Problem solving

Safety compliance

Organizational skills

Education

High school diploma

Vocational school

Associate degree preferred

Tools

Electrical testing tools

Hydraulic/tooling

Job description

Description

The service technician will repair, maintain, and facilitate installation and service loading dock equipment, industrial doors and specialty lifts operations according to plans, blueprints or drawings. This position requires driving to customer sites in a company truck and maintaining an organized work environment.

Technician Job Responsibilities

• Uses hand tools, hoists, jacks, squares, rules, micrometers, plumb bobs, and power tools to assemble, install, align, and adjust equipment.
• Ensures equipment perform to specifications by conducting tests; modifies and fine tunes equipment.
• Service and maintain equipment per specification.
• Disassembles or dismantles equipment.
• Be punctual.
• Answer requests and concerns about product and service.
• Plans and facilitates installation and repair of new or refurbished machinery.
• Conducts safety inspections of equipment.
• Red Tag equipment that is deemed subpar.
• Performs other related duties as assigned.

Equal Employment Opportunity Statement

Robert Dietrick Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

Skills/Abilities

• Ability to work with mechanical and electrical components.
• Basic understanding of how and why electrical, mechanical, hydraulic systems work independently or with each other.
• Basic understanding of why and how a part failed, and how to replace it or repair it.
• Thorough and broad understanding of a variety of equipment and equipment.
• Excellent organizational skills and attention to detail.
• Ability to read and understand blueprints and schematics.
• Strong analytical and problem-solving skills.

Education And Experience

• High school diploma or high school equivalent required; vocational school or associate’s degree in related field highly preferred.

Physical Requirements

• Prolonged periods standing, stretching, bending, stooping, pushing, and pulling required.
• Must be able to lift 50 pounds at a time.
• Visual acuity to properly inspect and modify large and detailed portions of equipment.
• Manual dexterity to assemble, disassemble, adjust, service and perform planned maintenance on equipment.