Service Technician

Robert-Dietrick-Company; Indianapolis (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Robert Dietrick Company is seeking a service technician to repair, maintain, and facilitate installation and service of loading dock equipment, industrial doors and specialty lifts. The role requires traveling to customer sites in a company truck and maintaining an organized workspace.

You will use hand tools and power tools, read blueprints, test equipment, perform safety inspections, and coordinate installation and repair of machinery while staying punctual and responsive to customer needs.

Qualifications

• Hands-on ability with mechanical and electrical components.
• Ability to read blueprints and schematics.
• Safety-conscious with good organizational skills.
• Strong analytical and problem-solving mindset.
• Willingness to travel to customer sites.

Responsibilities

• Assemble, install, align, and adjust equipment using hand and power tools.
• Test equipment to ensure performance and fine-tune as needed.
• Service and maintain equipment per specifications and schedule.
• Disassemble and reassemble machinery as required.
• Plan installation and repair of new or refurbished machinery.
• Conduct safety inspections of equipment and ensure compliance.
• Respond to customer requests and inquiries promptly.
• Maintain punctuality and organize work effectively.

Skills

Mechanical skills

Electrical systems understanding

Blueprints & schematics reading

Analytical problem-solving

Attention to detail

Organization

Education

High school diploma or equivalent

Vocational/associate degree preferred

Job description

About this position

Description:

The service technician will repair, maintain, and facilitate installation and service loading dock equipment, industrial doors and specialty lifts operations according to plans, blueprints or drawings. This position requires driving to customer sites in a company truck and maintaining an organized work environment.

Technician Job Responsibilities:

• Uses hand tools, hoists, jacks, squares, rules, micrometers, plumb bobs, and power tools to assemble, install, align, and adjust equipment.
• Ensures equipment perform to specifications by conducting tests; modifies and fine tunes equipment.
• Service and maintain equipment per specification.
• Disassembles or dismantles equipment.
• Be punctual.
• Answer requests and concerns about product and service.
• Plans and facilitates installation and repair of new or refurbished machinery.
• Conducts safety inspections of equipment.
• Red Tag equipment that is deemed subpar.
• Performs other related duties as assigned.

Equal Employment Opportunity Statement

Robert Dietrick Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements:

Skills/Abilities:

• Ability to work with mechanical and electrical components.
• Basic understanding of how and why electrical, mechanical, hydraulic systems work independently or with each other.
• Basic understanding of why and how a part failed, and how to replace it or repair it.
• Thorough and broad understanding of a variety of equipment and equipment.
• Excellent organizational skills and attention to detail.
• Ability to read and understand blueprints and schematics.
• Strong analytical and problem-solving skills.

Education and Experience:

• High school diploma or high school equivalent required; vocational school or associate’s degree in related field highly preferred.

Physical Requirements:

• Prolonged periods standing, stretching, bending, stooping, pushing, and pulling required.
• Must be able to lift 50 pounds at a time.
• Visual acuity to properly inspect and modify large and detailed portions of equipment.
• Manual dexterity to assemble, disassemble, adjust, service and perform planned maintenance on equipment.