Service Technician

Federal Mfg; Highlands Ranch (CO); On-site; USD 33,000 - 40,000; Full time

Job summary

ProMach Panther/ID Technology seeks a Service Technician within an hour of Highlands Ranch, CO to install, service, and train customers on complex packaging equipment across the U.S. and abroad, using hands-on mechanical and electrical skills.

You will travel 2–5 days per trip, about two trips monthly, and collaborate with engineering on PLCs, wiring, and troubleshooting. A 2-year or 4-year degree is required.

Qualifications

• Minimum 2-year degree in Engineering, Electronics, Computer Technologies or related field.
• Or 4-year degree from an accredited University.

Responsibilities

• Handle equipment service, installation and training at customer sites.
• Provide technical support via email and phone.
• Travel 2–5 days per trip, about 2 trips per month.

Skills

Field service

PLC controls

MODBUS TCP/IP

Networking

Customer service

Education

2-year degree in Engineering/Electronics/Computer Technologies or related field

4-year degree from an accredited University

Tools

PLC programming

Ladder logic

Job description

Join ProMach and shine. Whether you’re creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.

At ProMach, you’ll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

_ Do we have your attention? _ Keep reading.

Panther/ID Technology is seeking a customer-focused, mechanically inclined individual for a Service Technician opportunity. Someone located within an hour’s radius of Highlands Ranch, CO would be well-situated for the role. Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service.

As a Service Technician, you will contribute to the overall success of the company and our customers through technical expertise and interpersonal skills to ensure superior service. There is an immense opportunity for you to learn multiple, real-world career functions, be cross-trained. In this role you will….

• Handle Equipment Assembly
• Provide Technical Support via email and phone
• Control Inventory Management
• Work with PLC (ladder logic) and PC based programming
• Conduct Shop Maintenance
• Work with Electrical wiring
• Provide on-site Service, installation and training of equipment throughout the U.S. and abroad
• Travel - 2-5 days per trip and approximately 2 trips per month

Who we’re looking for?

• Motivated, career minded individuals that are excited to learn multiple job functions in a fast-paced, manufacturing environment.
• Qualified Candidate will have a minimum 2-year degree in Engineering, Electronics, Computer Technologies, related field of study or 4-year degree from an accredited University.
• Optimistic, organized, quick learning and customer focused is a must.
• A preferred candidate will have experience in: networking, network theory, MODBUS TCP/IP, industrial PLC controls, implementing drives and motion control systems, and similar skills.

What’s in it for you?

There’s no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Starting salary range for this role is $24.00-$29.00 per hour plus a commission component. This estimate represents the typical salary range you could earn in this position and is just one component of ProMach’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.