Service Technician

Pro Mach, Inc.; Highlands Ranch (CO); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical & dental insurance

Paid time off (PTO)

401(k) with company match

Life insurance

Job summary

ProMach is seeking a Service Technician near Highlands Ranch, CO. You will assemble equipment, provide remote and on-site technical support, and manage basic inventory while engaging with PLCs and electrical wiring.

The role offers cross-training across multiple functions and potential growth within a global packaging leader. You’ll travel 2–5 days per trip, about two trips monthly, supporting customers across the U.S.

Qualifications

• Two-year degree in Engineering, Electronics, Computer Technologies, or related field
• Four-year degree from an accredited university
• Customer-focused, quick learner in a fast-paced manufacturing environment
• Experience in networking, MODBUS TCP/IP, PLC controls, drives and motion systems

Responsibilities

• Handle Equipment Assembly
• Provide Technical Support via email and phone
• Control Inventory Management
• Work with PLC ladder logic and PC-based programming
• Conduct Shop Maintenance
• Work with Electrical wiring
• Provide on-site service, installation and training across the U.S. and abroad
• Travel - 2–5 days per trip, ~2 trips per month

Skills

Mechanical aptitude

Customer service

Technical troubleshooting

PLC knowledge

Education

Associate degree in Engineering/Electronics/related field

4-year degree from accredited university

Tools

MODBUS TCP/IP

Industrial PLC controls

Ladder logic

Networking concepts

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading. Panther/ID Technology is seeking a customer-focused, mechanically inclined individual for a Service Technician opportunity. Someone located within an hour's radius of Highlands Ranch, CO would be well-situated for the role.

Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service. As a Service Technician, you will contribute to the overall success of the company and our customers through technical expertise and interpersonal skills to ensure superior service. There is an immense opportunity for you to learn multiple, real‑world career functions, be cross‑trained.

Key Responsibilities

• Handle Equipment Assembly
• Provide Technical Support via email and phone
• Control Inventory Management
• Work with PLC (ladder logic) and PC based programming
• Conduct Shop Maintenance
• Work with Electrical wiring
• Provide on‑site Service, installation and training of equipment throughout the U.S. and abroad
• Travel - 2-5 days per trip and approximately 2 trips per month

Qualifications

• Motivated, career minded individuals that are excited to learn multiple job functions in a fast‑paced, manufacturing environment.
• Qualified Candidate will have a minimum 2-year degree in Engineering, Electronics, Computer Technologies, related field of study or 4-year degree from an accredited University.
• Optimistic, organized, quick learning and customer focused is a must.
• A preferred candidate will have experience in: networking, network theory, MODBUS TCP/IP, industrial PLC controls, implementing drives and motion control systems, and similar skills.

Benefits

• Starting salary range for this role is $24.00-$29.00 per hour plus a commission component.
• Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match.
• There is no waiting period for benefits – you are eligible on your first day of employment!
• Other rewards may include annual bonuses, short- and long‑term incentives, and program‑specific awards.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Starting salary range for this role is $24.00-$29.00 per hour plus a commission component. This estimate represents the typical salary range you could earn in this position and is just one component of ProMach’s total compensation package for employees. Other rewards may include annual bonuses, short- and long‑term incentives, and program‑specific awards.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times.

We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast‑paced company.

You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer.

Pro Mach uses E‑Verify to verify employment eligibility of all new hires to work in the United States.

Pro Mach is a drug‑free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products.

At ProMach, we are committed to responsibility, honesty, safety, and helping you grow.

We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions.

You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation.

Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem‑solving.

We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do.

When you join our team, you're not just taking a job; you're becoming part of something that lasts.