Service Technician

Compass Business Solutions Inc; Gahanna (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive hourly wage

Medical Coverage

Paid Uniform

Paid Vacation

401K

Job summary

A&H Equipment Co. is seeking a Service Technician in Ohio to repair customers’ equipment with strong mechanical skills and general product knowledge. The role reports to the Service Manager and emphasizes professional customer interaction and safe shop practices.

The position includes a 7:00 AM–3:30 PM shift with overtime available, CDL consideration, and opportunities to complete manufacturer trainings and certifications.

Qualifications

• High school diploma or GED required; vo-tech education encouraged.
• 1+ year of service technician experience preferred.
• Driver’s license may be required; forklift certification obtainable.
• General knowledge of computers and service systems.

Responsibilities

• Diagnose and troubleshoot mechanical, electrical, and hydraulic systems.
• Install parts and add-on equipment per specifications.
• Demonstrate equipment functionality and operations.
• Perform safety inspections on equipment.
• Operate forklift with certification
• Weld and fabricate as needed to support service operations
• Assist with customer calls, quotes, and job updates
• Maintain excellent customer service
• Follow safety guidelines and complete required paperwork
• Complete manufacturer trainings as needed

Skills

Mechanical aptitude

Safety-conscious

Forklift operations

Electrical systems understanding

Team communication

Education

High school diploma or GED

Vo-tech/vocational school education encouraged

CDL Class B (preferred) / willingness to obtain

Tools

Forklift certification

Service software familiarity (CMMS)

Computer systems literacy

Job description

Who We Are:

Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.

Job Summary:

A&H is seeking a Service Technician that is responsible for repairing customers’ equipment and has general product and equipment knowledge, strong mechanical skills with the ability to maintain a safe and clean environment. This position will directly report to the Service Manager and will need to maintain a professional work ethic with customers and A&H Team.

The standard shift for this role is 7:00 AM-3:30 PM with overtime available.

Core Responsibilities:

• Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.
• Install parts and add-on equipment as per install specifications
• Demonstrate knowledge of functionality and operations of equipment
• Perform safety inspections on equipment
• Operate a forklift with necessary certification
• Weld and fabricate as needed within the shop to support service operations
• Assist department with various customer related issues including incoming calls, quotes, status of open jobs updates and more
• Maintain excellent level of customer service
• Consistently follow all A&H Equipment safety guidelines
• Complete necessary paperwork as required for contracts, clients and company standard operating procedures
• CBT training certification- willingness to complete all needed manufacturer training

Education and Experience Requirements:

• High school diploma or GED required; vo-tech or vocational school education encouraged to apply
• 1+ year of experience in a service technician role preferred but not required
• Driver’s license required as driving for company purposes may be required from time to time
• Ability to obtain forklift certification
• General knowledge and experience with computer systems required; experience working with a service system preferred.
• Possession of Class B CDL highly preferred; interest in obtaining Class B CDL is also preferred if license is not held currently

Working Environment and Physical Conditions

• Ability to lift and carry up to 80 lbs independently at waist height and above the head.
• Exerting significant force to align tracks, moving heavy tool chests, or position components.
• Frequently ascending and descending ladders or using the machine’s tracks and grabbing handles to reach engine compartments.
• Extensive time spent crawling, kneeling, or squatting to access the undercarriage.
• Reaching and working with arms above shoulder level for extended periods.
• Maintaining a firm grip on heavy hand tools and power equipment.
• The ability to manipulate small fasteners, electrical connectors, and delicate diagnostic tools in tight, greasy spaces.
• Technicians typically spend 8 hours per day on their feet, often on hard concrete surfaces.
• Maintaining mental alertness and physical steadiness while troubleshooting complex hydraulic or electrical systems throughout a full shift.
• Employees may regularly be asked and expected to work overtime.

A&H Benefits:

• Team-oriented & positive working environment
• Competitive hourly wage
• Medical Coverage
• Paid Uniform
• Paid Vacation
• 401K