Service Technician

Compass Business Solutions, Inc.; Columbus (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical Coverage

Paid Uniform

Paid Vacation

401K

Competitive hourly wage

Job summary

A&H Equipment Co. in Ohio is seeking a Service Technician to repair customers' equipment, leveraging strong mechanical knowledge and safe work practices. The role reports to the Service Manager and will require professional interaction with customers and the A&H team.

The standard shift is 7:00 AM–3:30 PM with overtime opportunities. Candidates should have a high school diploma or GED and be capable of obtaining forklift certification; Class B CDL is preferred if held.

Qualifications

• Strong mechanical, electrical and hydraulic knowledge
• Excellent customer service orientation and communication
• Willingness to complete training and certifications

Responsibilities

• Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.
• Install parts and add-on equipment per install specifications.
• Demonstrate knowledge of functionality and operations of equipment.
• Perform safety inspections on equipment.
• Operate a forklift with necessary certification.
• Weld and fabricate as needed to support service operations.
• Assist department with customer-related issues including calls, quotes, and updates.
• Maintain excellent customer service levels.
• Follow all safety guidelines.
• Complete paperwork for contracts and SOPs.
• CBT training certification willingness.

Skills

Strong mechanical skills

Customer service

Safety awareness

Education

High school diploma or GED

Vo-tech or vocational education encouraged

Tools

Forklift operation

Welding

Job description

Who We Are

Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.

Who We Are

Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.

Job Summary

A&H is seeking a Service Technician that is responsible for repairing customers’ equipment and has general product and equipment knowledge, strong mechanical skills with the ability to maintain a safe and clean environment. This position will directly report to the Service Manager and will need to maintain a professional work ethic with customers and A&H Team.

The standard shift for this role is 7:00 AM-3:30 PM with overtime available.

Core Responsibilities

• Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.
• Install parts and add-on equipment as per install specifications
• Demonstrate knowledge of functionality and operations of equipment
• Perform safety inspections on equipment
• Operate a forklift with necessary certification
• Weld and fabricate as needed within the shop to support service operations
• Assist department with various customer related issues including incoming calls, quotes, status of open jobs updates and more
• Maintain excellent level of customer service
• Consistently follow all A&H Equipment safety guidelines
• Complete necessary paperwork as required for contracts, clients and company standard operating procedures
• CBT training certification- willingness to complete all needed manufacturer training

Education and Experience Requirements

• High school diploma or GED required; vo-tech or vocational school education encouraged to apply
• 1+ year of experience in a service technician role preferred but not required
• Driver’s license required as driving for company purposes may be required from time to time
• Ability to obtain forklift certification
• General knowledge and experience with computer systems required; experience working with a service system preferred.
• Possession of Class B CDL highly preferred; interest in obtaining Class B CDL is also preferred if license is not held currently

Working Environment and Physical Conditions

• Ability to lift and carry up to 80 lbs independently at waist height and above the head.
• Exerting significant force to align tracks, moving heavy tool chests, or position components.
• Frequently ascending and descending ladders or using the machine’s tracks and grabbing handles to reach engine compartments.
• Extensive time spent crawling, kneeling, or squatting to access the undercarriage.
• Reaching and working with arms above shoulder level for extended periods.
• Maintaining a firm grip on heavy hand tools and power equipment.
• The ability to manipulate small fasteners, electrical connectors, and delicate diagnostic tools in tight, greasy spaces.
• Technicians typically spend 8 hours per day on their feet, often on hard concrete surfaces.
• Maintaining mental alertness and physical steadiness while troubleshooting complex hydraulic or electrical systems throughout a full shift.
• Employees may regularly be asked and expected to work overtime.

A&H Benefits

• Team-oriented & positive working environment
• Competitive hourly wage
• Medical Coverage
• Paid Uniform
• Paid Vacation
• 401K