Service Technician

NOV; Evansville (WY); On-site; USD 42,000 - 68,000; Full time

Job summary

NOV is seeking a field/shop technician to provide high level customer service for product maintenance and repair in the field and shop. You will oversee preparation, service, and completion of Downhole tools, ensuring timely, safe operation and quality documentation.

This role requires lifting up to 70 lbs, ability to travel domestically, and working in a factory environment with noise and fumes. Experience with relevant tools and a high school diploma preferred.

Qualifications

• High school diploma or equivalent preferred
• Experience displayed and recorded which is applicable to the service pertinent tools preferred
• Sufficient training and experience to be thoroughly familiar with the operational characteristics of company products preferred

Responsibilities

• Overall operation of preparation, service, and completion of Downhole tools
• Service tools in a timely manner without deviation from Service Quality procedure
• Complete demands of the Supervisors/Management pertaining to tool production
• Develop accurate and complete data pertaining to service documentation in a timely manner
• Responsible for the efficient and safe operation of equipment to perform duties required (Cranes, Forklifts, etc)
• Interact with personnel in other departments and disciplines
• Participate in action plans for new projects defined by supervisor
• Maintain the work environment as outlined by the shop supervisor
• All other duties as assigned

Skills

Customer service

Field service

Data/documentation

Safety awareness

Education

High school diploma or equivalent

Tools

Torque wrenches

Lifting equipment

Job description

Job Description

Provide a high level of customer service for product maintenance and repair in the field and shop.

Responsibilities

PRIMARY RESPONSIBILITIES

• Overall operation of preparation, service, and completion of Downhole tools
• Service tools in a timely manner without deviation from Service Quality procedure
• Complete demands of the Supervisors/Management pertaining to tool production
• Develop accurate and complete data pertaining to service documentation in a timely manner
• Responsible for the efficient and safe operation of equipment to perform duties required (Cranes, Forklifts, etc)
• Interact with personnel in other departments and disciplines.
• Participate in action plans for new projects defined by supervisor.
• Maintain the work environment as outlined by the shop supervisor
• All other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Experience displayed and recorded which is applicable to the service pertinent tools preferred
• Sufficient training and experience to be thoroughly familiar with the operational characteristics of company products preferred

Job Requirements

• Adheres to all HSEQ requirements
• Working hours to be identified by manager
• Lifting up to 70 lbs is required
• This position will require 10% domestic travel
• Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors
• Working conditions may be inside and outside with extreme temperature

About Us

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

About The Team

Corporate

Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.