Service Technician

Insight Global; El Paso (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Insight Global in El Paso, TX seeks hands-on technicians to support a leading security company. You will manage a queue of customer requests and travel to multiple customer sites daily to perform service work.

Responsibilities include tracking equipment and inventory, reporting to leadership, and applying basic IT skills to document work. Must have own tools, ladder, and a valid driver's license; prior exposure to security devices or wiring is a plus.

Job description

Job Description

We are looking for hands-on technicians to support one of the country’s largest security companies. These techs will be responsible for managing a queue of customer requests and driving from location to location to perform service work. Technicians will also be responsible for tracking inventory and equipment properly and reporting back to leadership as necessary.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 1-2 years of experience in a technical service role (ie. CCTV, Alarms, Low Voltage exp) where you're out on customer sites daily
• Experience with cabling or wiring.
• Current valid State Driver's License and reliable transportation to transport necessary tools and equipment.
• Must have their own tools and ladder (listed below)
• Ability to work under general supervision and independently at multiple customer sites daily.
• Comfortable with computers, basic Microsoft Suite, Smartphone devices (mostly for documentation and scheduling)
• Hands-on experience with installation, repair, troubleshooting or set-up of devices (security cameras, alarm systems, Network/WiFi, wires or cabling, phones, tablets, ATMs, printers, etc.)
• Some technical school training
• Prior experience with providing services to electrical systems
• Prior sales experience (will have the opportunity to earn commission in this role for upselling)