Service Technician

The Shield Co Management, LLC; Denver (CO); On-site; USD 19,000 - 27,000; Full time

Job summary

The Shield Co Management, LLC is looking for a Service Technician in Denver, Colorado, dedicated to delivering exceptional customer service during pest control maintenance appointments. You'll inspect for pest activity, provide treatment solutions, and ensure customer satisfaction through proactive communication.

This role requires a valid driver’s license, 1+ years of customer service experience, and the ability to lift up to 50 pounds. The position offers a base pay of $19.29 per hour, with opportunities for additional compensation.

Qualifications

• 1+ years of customer service experience preferred.
• Must be 21 years of age or older.
• Earn and maintain state-required training and pest control licensing if applicable.

Responsibilities

• Perform interior and exterior pest control treatments using approved methods.
• Inspect properties for signs of pest activity and recommend solutions.
• Provide exceptional customer service and maintain accurate service records.

Skills

Customer service experience

Driver's license

Pest control knowledge

Job description

Service Technician

12508 E Briarwood Ave. Suite 1A Denver, Colorado 80112

The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Qualifications and Requirements

• 1+ years of customer service experience preferred.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Compensation

Hourly base pay of $19.29, with additional compensation opportunities. Salary may vary based on sales.

Physical Demands and Working Requirements

Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision for close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment.

Equal Opportunity Employer

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.