Service Technician

The Shield Co Management, LLC; United States; On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly base

Paid sick and vacation time

Comprehensive benefits package

401(k) with competitive match

Discounted pest control services

Job summary

The Shield Co Management, LLC is seeking a Service Technician to provide exceptional customer service during pest control maintenance appointments. Candidates should have customer service experience, a valid driver’s license, and the ability to lift up to 50 pounds.

This role involves performing treatments, inspecting properties, and maintaining equipment while following safety guidelines. The position offers competitive hourly pay, comprehensive benefits, and 401(k) matching.

Qualifications

• 1+ years of customer service experience preferred.
• Must be 21 years of age or older.
• Earn and maintain pest control licensing if applicable.

Responsibilities

• Perform pest control treatments using approved products.
• Inspect properties for signs of pest activity.
• Provide exceptional customer service and maintain service records.
• Maintain company equipment and vehicles.
• Follow company policies and safety standards.

Skills

Customer service experience

Valid driver’s license

Pest control knowledge

Job description

Service Technician

Location: 7800 3rd Street North 300 Oakdale, Minnesota 55128

Position Summary

The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Qualifications and Requirements

• 1+ years of customer service experience, preferred.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history, as driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Benefits

• Competitive hourly base of $20.00, plus additional compensation opportunities.
• Weekly pay – paid every Friday.
• Paid sick and vacation time along with 10 company-paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends.

Physical Demands and Working Requirements

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Requires clear vision for both close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.

Equal Opportunity Employer

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.