Service Technician

Window Gang McKinney; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in exterior cleaning services is seeking dedicated Service Technicians to join their dynamic team. This role involves delivering high-quality window and exterior cleaning services while ensuring customer satisfaction. Ideal candidates will thrive in a hands-on, outdoor environment and possess a strong work ethic. With a focus on teamwork, safety, and quality, this position offers a unique opportunity for growth in a supportive and energetic culture. If you are looking for a long-term career with job security and the chance to develop your skills, this is the perfect opportunity for you.

Benefits

401(k) matching

Bonus based on performance

Company car

Paid time off

Training & development

Flexible schedule

Uniform and equipment provided

Qualifications

• 1+ years of labor or customer service experience preferred.
• Ability to mix chemicals for cleaning projects.

Responsibilities

• Complete exterior cleaning projects like window cleaning and house washing.
• Provide exceptional customer service and resolve concerns.

Skills

Customer Service

Physical Labor

Problem-Solving

Time Management

Attention to Detail

Education

High School Diploma

Tools

Basic Computer Programs

Cleaning Tools

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Paid time off
• Training & development

Are you a dedicated, hardworking individual with a passion for providing top-notch service? Window Gang, a leading provider of residential and commercial cleaning services, is looking for a reliable and skilled Service Technician to join our growing team. As a Service Technician, you will be responsible for delivering high-quality window and exterior cleaning services while ensuring exceptional customer satisfaction. If you thrive in a team-oriented environment, enjoy working with your hands, and have a strong commitment to safety and quality, we want to hear from you!

WHAT WE OFFER?

• Competitive pay and bonus structure
• Incredible team culture and events
• Cool, branded company vehicle
• Full-time hours with job security and flexible schedule
• Uniform and equipment provided
• Paid training and career planning
• Be at Home every night

WHO ARE YOU?

• A high-energy individual with the tendency to fall into leadership positions or roles
• A mechanically-inclined individual who enjoys hands-on, physical work
• Love being active, playing sports, as well as spending time outside
• Someone who is not afraid of heights
• Looking for year-round long-term employment
• Looking to join a team with great wages and an incredible culture with plenty of opportunities for growth and advancement

COMPANY OVERVIEW:

Window Gang is a professional exterior cleaning solutions company specializing in both residential and commercial jobs in the McKinney area. We have been the number one window cleaning company for 5 years in a row. We are looking for energetic and friendly people who enjoy working outdoors in a fast-paced role on various outdoor cleaning projects.

JOB SUMMARY:

This position is for highly organized and customer-centric individuals who have a passion for delivering outstanding results. Previous exterior cleaning experience is an asset, but not required. This is a great opportunity to develop alongside a fast-growing company. Opportunities are available for those who prove themselves to be strong leaders!

RESPONSIBILITIES:

• Completing exterior cleaning projects such as window cleaning, house washing, gutter cleaning, dryer vent cleaning, and more
• Provide exceptional customer service and resolve customer concerns
• Planning and managing workflow on the job site, ensuring timely completion
• Communicating effectively with clients to provide exceptional customer service
• Working as a team to complete tasks in the most efficient manner
• Organizing and managing equipment required to complete daily tasks
• Ability to mix the right chemicals to perform the projects
• Invoicing and payment completion for every job
• Selling further services to customers
• Owning marketing around each job site
• Driving the vehicle to and from each job
• Cleaning and maintaining the interior and exterior of the vehicle
• Representing Window Gang in the local community and networking with potential customers as needs arise

SKILLS AND REQUIREMENTS:

• 1+ years of labor or customer service experience preferred
• Ability to learn and operate some basic computer programs and systems
• Courteous, friendly personality and committed to great customer service
• A strong work ethic, highly dependable, and able to self-manage
• Able to do physical labor work including bending, lifting (50+ lbs), in the summer sun and cold winters, and handling tools.
• Comfortable working on/with ladders up to 3 stories
• A driver's license is required with a good driving record
• Willing and able to work weekends

Desired Traits:

• Strong problem-solving skills
• Attention to detail
• Time management and organizational skills
• Positive attitude and professionalism

At Window Gang, we offer a fun and collaborative company culture, competitive compensation, and the opportunity to grow in a business that’s changing the industry. If this sounds like you, please apply!