Service Technician

Air Conditioning Contractors of America (ACCA)

Closter (NE)

On-site

USD 28,000 - 50,000

Full time

11 days ago
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Benefits offered by this job

Paid Training
Careers Advancement Opportunities
Competitive Compensation
Year-Round Work
401K Benefits
Health Care

Job summary

C&R Engineering, Inc. is seeking a Service Technician to perform a range of HVACR jobs for industrial, commercial, and residential customers. You will diagnose, service, and sometimes sell IAQ services and contracts, while working with the Service Manager, Dispatcher, and fellow technicians.

The role requires a post-secondary HVACR program, 2+ years of experience, and a New Jersey driver's license. Training, advancement opportunities, and year-round work are highlighted in the benefits.

Qualifications

  • Graduate of a post-secondary HVACR program of instruction of two or more years.
  • Two or more years of successful experience as a commercial service or installation technician.
  • Current New Jersey operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment.

Responsibilities

  • Serve as a member of ad hoc Service Department teams to conduct HVACR servicing jobs promptly and efficiently.
  • Perform routine HVACR service activities without direct oversight or on-site assistance.
  • Assist Senior Service Technicians in training other employees on service-related subjects.
  • Conduct point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts.
  • Develop lead referrals for the sales staff.
  • Conduct non-service work in support of IAQ and Installation Departments, as assigned.
  • Perform related duties as directed by the Service Manager.

Skills

Verbal communication
Reading skills
Initiative

Education

HVACR program (2+ years)

Job description

The Service Technician reports to the Service Manager, and is responsible for performing a range of HVACR jobs for industrial, commercial, and residential customers.

Benefits
  • Paid Training
  • Careers Advancement Opportunities
  • Competitive Compensation
  • Year-Round Work
  • 401K Benefits
  • Health Care

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and C&R Engineering, Inc. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other C&R Engineering, Inc. technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:

  • Serving as a member of ad hoc Service Department teams which are organized to conduct HVACR servicing jobs promptly and efficiently.
  • Performing routine HVACR service activities without direct oversight or on-site assistance.
  • Assisting the Senior Service Technician(s) in the training of other C&R Engineering, Inc employees on service-related subjects, including call-back prevention and equipment protocols.
  • Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts.
  • Developing lead referrals for the sales staff.
  • Conducting non-service work in support of the IAQ and Installation Departments, as assigned.
  • Performing related duties as directed by the Service Manager.
Job Qualifications:
  • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
  • Two or more years of successful experience, either as a commercial service or installation technician.
  • Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with commercial customers, suppliers, and other C&R Engineering, Inc employees.
  • Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in New Jersey.
  • Interest and initiative in maintaining and advancing his or her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
  • Current New Jersey operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current C&R Engineering, Inc insurance carrier
  • Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints.
Compensation:

$0.25 per hour

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