Service Technician

Culligan by WaterCo; City of Troy (NY); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401K with Company Match

Employee Discounts

Comprehensive Training

Descripción de la vacante

Culligan by WaterCo is seeking a Service Technician to join our Troy, NY team. You will operate our service vehicle, perform diagnostics, installations, and repairs on water treatment equipment, and communicate with customers about status and solutions.

This role requires at least 1 year of plumbing experience, a valid driver's license, and a high school diploma or equivalent. DOT physicals and background checks are required, with a travel component to nearby Culligan branches.

Formación

• Minimum 1 year plumbing experience.
• Valid driver’s license.
• High school diploma or equivalent.

Responsabilidades

• Safely operate a company vehicle in compliance with DOT laws.
• Follow established safety procedures.
• Complete daily service orders promptly.
• Perform diagnostics, installations, or removals on residential and commercial water treatment equipment; identify malfunctions and resolve.
• Foster customer relationships through direct interaction and communicate equipment status and solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables.

Conocimientos

Plumbing

Educación

High School Diploma or Equivalent

Descripción del empleo

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.

Salary Details:

Schedule: Monday-Friday 7am-4pm and on call rotation every 6 weeks

Exceptional Benefits:

• Competitive benefits package with exclusive privileges
• Medical, Dental, and Vision insurance
• Paid Parental leave
• 401K with a rewarding company match
• Exclusive Company purchase discounts
• Comprehensive company-provided training

Key Duties and Responsibilities:

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Work Location:

• Based at our Troy, NY office, with occasional travel to nearby Culligan branches as required.
• Minimum of 1 year or more plumbing experience
• Valid driver’s license
• High school diploma or equivalent
• Familiarity with the city area where duties will be performed
• Excellent interpersonal and communication skills (verbal/written)
• Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.

Physical Requirements:

• Ability to lift over 100 pounds with assistance of dolly or lift
• Ability to drive for extended periods (2-3 hours)
• Ability to kneel/bend for extended periods.

Equal Opportunity Statement:

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.

With over 85 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan proudly holds the Good Housekeeping Seal, Consumer Digest "Best Buy" rating, and is recognized by the iconic "Hey Culligan Man" tagline. With over 800 dealers worldwide and offices in more than 90 countries, we lead the industry in service, support, and product innovation.

Culligan by WaterCo is an Equal Opportunity Employer.

Qualifications

Experience

Preferred

1 year: plumbing

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.