Field Service Technician

Culligan By WaterCo; Village of East Syracuse (NY); Presencial; USD 50.000 - 54.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical Insurance

Dental Insurance

Vision Insurance

401K with Match

Parental Leave

Employee Discounts

Training Provided

Flexible Schedule

H2Onors

Resumo da vaga

Culligan by WaterCo is seeking a customer-focused technician in Syracuse, NY. Based at our local office, you will operate a company vehicle, perform diagnostics, installations, and maintenance on residential and commercial water treatment equipment, and communicate clearly with customers about equipment status and solutions.

Candidate must have a high school diploma or equivalent, a valid driver’s license, and at least one year of maintenance experience.

Qualificações

• High school diploma or equivalent required.
• Valid driver’s license and reliable transportation to and from work.
• DOT physical, drug screen and background check required by law.
• Minimum of one year of plumbing or maintenance experience.
• Face-to-face customer service experience is essential.

Responsabilidades

• Safe operation of company vehicle and adherence to DOT laws.
• Complete daily service orders promptly.
• Perform diagnostics, installations, or removals on water treatment equipment; identify and resolve malfunctions.
• Communicate equipment status to customers and provide solutions.
• Assist in collecting payments upon service completion and address past due receivables.

Conhecimentos

Customer service

Interpersonal skills

Communication skills

Formação

High school diploma or equivalent

Descrição da vaga

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.

Salary Details

• $24.00-$26.00/ hour based on experience

Exceptional Benefits

• Competitive benefits package with exclusive privileges
• Medical, Dental, and Vision insurance
• Paid Parental leave
• 401K with a rewarding company match
• Exclusive Company purchase discounts
• Comprehensive company-provided training
• Flexible schedule options (Please inquire for details)
• Our distinctive Employee Recognition Program, "H2Onors"

Key Duties And Responsibilities

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Work Location

• Based at our Syracuse, NY office, with occasional travel to nearby Culligan branches as required.

Minimum Requirements

• Valid driver’s license
• Reliable transportation to and back from work
• High school diploma or equivalent
• Familiarity with the city area where duties will be performed
• Excellent interpersonal and communication skills (verbal/written)
• Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.
• Minimum of one year of year of plumbing or maintenance is required
• Face-to-face customer service
• Able to work Saturdays and evenings if needed
• Able to work a rotating on-call schedule

Physical Requirements

• Ability to lift over 100 pounds
• Ability to drive for extended periods (2-3 hours)
• Ability to kneel/bend for extended periods.

Equal Opportunity Statement

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.

Culligan by WaterCo is an Equal Opportunity Employer.

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