Service Technician

Morgan Properties; City of Syracuse (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Rent discount

Medical, Dental, and Vision

401(k) Retirement Plan with Company M

Paid Time Off

On-Call pay

Job summary

Morgan Properties is seeking a Service Technician to join our team at a 348-unit community. You will maintain the physical aspects of the property and serve residents with timely, professional service.

This role requires troubleshooting HVAC, appliances, carpentry, electrical and plumbing; you’ll keep interior and exterior areas clean and safe, communicate clearly with residents and staff, and help identify proactive maintenance opportunities. On-call rotation may apply.

Qualifications

• One year of related maintenance experience or equivalent.
• Valid driver’s license and reliable personal vehicle.
• HVAC / EPA / CFC certification preferred.
• Ability to troubleshoot multiple maintenance issues.

Responsibilities

• Troubleshooting and completing service requests involving HVAC, appliances, carpentry, electrical, plumbing.
• Maintaining interior and exterior areas and meeting safety/compliance standards.
• Responding promptly to maintenance tickets and delivering solutions with urgency.
• Communicating clearly with residents and office staff.
• Identifying opportunities for preventive maintenance and improvements.
• Collaborating with the property team to maintain a positive environment.

Skills

Troubleshooting

Maintenance

Customer service

Safety compliance

Job description

MORGAN PROPERTIES IS HRIING- SERVICE TECHNICIANS!

Morgan Properties is currently hiring a Service Technician to join our team and support our 348-unit community. If you’re someone who enjoys solving problems, takes pride in your work, and approaches each day with a “Whatever It Takes” mindset, this is an opportunity to grow your maintenance career with a company that values your skills and contributions.

Compensation & Incentives

• Base Pay: $20.00 - $25.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

What You’ll Be Doing

As a Service Technician, you will be responsible for maintaining the physical aspects of the community while providing timely, professional service to our residents. Your day-to-day responsibilities will include:

• Troubleshooting and completing service requests involving HVAC, general appliance repair, carpentry, electrical, plumbing, and other maintenance needs.
• Maintaining interior and exterior areas of the property while ensuring company standards, safety guidelines, compliance requirements, and applicable laws are consistently met.
• Responding promptly and efficiently to maintenance tickets while prioritizing resident needs and delivering solutions with urgency and care.
• Communicating clearly and professionally with residents and office staff, building trust through respectful interactions and dependable follow-through.
• Taking initiative to identify opportunities for improvement and proactively addressing maintenance needs before they become larger issues.
• Working collaboratively with the property team to create a positive environment where everyone feels valued, supported, and included.
• Approaching challenges with accountability and resourcefulness while representing Morgan Properties with professionalism and integrity.

Hours & Schedule

• Monday - Friday: 8:00 AM - 5:00 PM
• Paid rotating on-call participation required
• Must be available and prepared to respond during emergency events
• Schedule subject to change based on business needs

What We’ll Expect From You

• Active, valid driver’s license and reliable personal vehicle
• HVAC / EPA / CFC certification preferred
• One year of related maintenance experience or an equivalent combination of education and experience
• Strong troubleshooting and problem-solving skills with the ability to prioritize multiple tasks
• A commitment to providing excellent service and creating positive experiences for residents and team members
• A willingness to learn, grow, and take ownership of your role within a fast-paced maintenance environment

At Morgan Properties, we believe our success starts with our people. We invest in our team members, encourage growth, and empower employees to bring forward ideas that improve our communities. If you are passionate about maintenance, enjoy helping others, and want to be part of a team where your work truly matters, we’d love to hear from you.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.