Service Technician

ITW; Charlotte (NC); On-site; USD 31,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Paid training

Medical benefits

401(k)

Vacation & sick leave

Tuition reimbursement

Career advancement

Job summary

Hobart Service in the Charlotte, NC area is seeking Service Technicians I–IV to install, maintain, troubleshoot, and repair commercial food equipment. You will work across cooking, warewash, refrigeration, and food prep equipment, with ongoing on-call support.

The role offers paid training, career growth from Technician I to IV, and a company vehicle, with competitive pay based on experience and certifications.

Qualifications

• High School Diploma or GED required.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent customer service and communication skills.
• Valid driver’s license and clean driving record.
• Ability to lift, carry, push, and pull equipment; work safely in various kitchen environments.
• On-call coverage including nights and weekends as needed.

Responsibilities

• Provide installation, maintenance, troubleshooting, and repair services for commercial food equipment.
• Diagnose and repair electrical, mechanical, gas, and refrigeration issues.
• Perform preventative maintenance and inspections.
• Install and service cooking, warewash, refrigeration, and food preparation equipment.
• Communicate repair recommendations and solutions to customers.
• Maintain parts inventory, tools, and company vehicle.

Skills

Mechanical aptitude

Customer service

Communication skills

Valid driver’s license

On-call availability

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description:

Service Technician I-IV

Company Vehicle | Paid Training | Career Growth | Competitive Pay Based on Technician Level & Experience

Keep Commercial Kitchens Running. Build a Career That Lasts.

At Hobart Service, we help keep restaurants, grocery stores, healthcare facilities, schools, and foodservice operations running every day. For more than 125 years, we’ve been a trusted leader in commercial food equipment service, providing technicians with industry-leading training, career advancement opportunities, and the support needed to succeed. Whether you’re an experienced technician or looking to grow your technical career, Hobart Service offers the tools, training, and resources to help you thrive.

Why Join Hobart Service?

• Competitive pay based on experience and qualifications
• Company-provided vehicle, tools, and technology
• Paid technical training and certification opportunities
• Medical, Dental, Vision, and 401(k) benefits
• Paid vacation, sick time, and floating holidays
• Tuition reimbursement
• Clear advancement opportunities from Technician I through Technician IV and beyond
• Stable career with an industry leader

What You’ll Do

As a Service Technician, you’ll provide installation, maintenance, troubleshooting, and repair services for commercial food equipment. Responsibilities include:

• Diagnose, troubleshoot, and repair electrical, mechanical, gas, and refrigeration equipment issues
• Perform preventative maintenance and inspections
• Install and service commercial cooking, warewash, refrigeration, and food preparation equipment
• Communicate repair recommendations and solutions with customers
• Maintain parts inventory, tools, and company vehicle
• Support our safety culture by following safety procedures, identifying hazards, and promoting safe work practices

Qualifications

We hire all technicians at Levels I-IV and align each candidate to the appropriate level based on their experience, skills, technical knowledge, and certifications.

Minimum Requirements

• High School Diploma or GED
• Strong mechanical aptitude and troubleshooting skills
• Excellent customer service and communication skills
• Valid driver’s license and driving record that meets company insurance requirements
• Ability to lift, carry, push, and pull equipment/parts; bend, kneel, stoop, and climb; work safely in a variety of commercial kitchen environments
• This position requires on-call coverage, including nights and weekends, as needed to support customer service needs

Preferred Qualifications

• Commercial food equipment experience
• Microsoft Office knowledge – Outlook, Word, and Excel
• EPA, Refrigeration, and/or CFESA certifications

Compensation

Pay Range: $22.30 - $43.50 per hour

Compensation is based on experience, certifications, skills, and qualifications.

Compensation Information:

The pay rate will depend on the successful candidate’s qualifications and prior experience. The range for this position is below:

$22.30 - $43.50 per hour

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.