Service Technician

Pico-Propane-and-Fuel; Carlsbad (NM); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

401(k) with 6% company match

Health and vision insurance

Company-paid dental insurance

Company-paid AD&D and life insurance

Paid time off with rollover hours

Referral bonus programs

Job summary

Pico Propane and Fuels, a Meritum Energy Holdings company in Carlsbad, NM, is seeking a Service Technician with a CDL. The role covers installation, repair, and maintenance of propane and fuel equipment, plus safe delivery to customers. Emphasis on safety, strong communication, and customer satisfaction.

Ideal candidates will have a CDL, knowledge of propane systems, and a willingness to obtain NM LP-3 and NM Class 5 certifications within 12 months. On-call rotation and outdoor work are common.

Qualifications

• High school diploma or equivalent required.
• CDL Class A or B with Hazmat (H) and Tanker (N) endorsements required.
• Ability to obtain NM LP-3 propane certification within twelve (12) months of employment.
• Ability to obtain the NM Class 5 (service and installation) certification within twelve (12) months of employment.

Responsibilities

• Travels to customers' homes and places of business.
• Delivers propane and refined fuels to residential, commercial, and agricultural customers.
• Performs DOT pre-trip and post-trip inspections and maintains delivery records.
• Installs tanks, regulators, and gas lines for new customers.
• Diagnoses and repairs propane equipment such as furnaces and water heaters.

Skills

Customer service

Communication

Problem solving

Safety minded

Education

High school diploma or equivalent

CDL Class A or B with Hazmat & Tanker endorsements

NM LP-3 propane certification (within 12 months)

NM Class 5 (service & installation) certification (within 12 months)

Tools

Tablet or mobile device for work orders

DOT pre-trip inspections

Job description

Who We AreMeritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas, and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.Why Join Us?We're committed to supporting our team members with benefits that reflect our values of safety, service, and stability. Here's what you can expect:Competitive pay401(k) with 6% company matchHealth and vision insuranceCompany-paid dental insuranceCompany-paid AD&D and life insurancePaid time off with rollover hoursReferral bonus programsJob SummaryPico Propane and Fuels, a Meritum Energy Holdings company in Carlsbad, NM, is seeking a Service Technician with a CDL. The Service Technician is responsible for the installation, repair, and maintenance of propane and fuel equipment, as well as the safe and efficient delivery of propane and refined fuels, with a key focus on customer satisfaction.The ideal candidate enjoys variety in the workday, has a passion for customer service, and wants to be part of building a local business. Success in this role requires excellent communication skills, a positive attitude in the face of challenges, and the ability to follow through on solutions. Above all else, personal safety and the safety of our customers must take the highest priority.Duties/Responsibilities:Travels to customers' homes and places of businessSafely operates a bobtail or delivery truck to deliver propane and refined fuels to residential, commercial, and agricultural customersPerforms DOT pre-trip and post-trip vehicle inspections and maintains accurate hours-of-service and delivery recordsPrepares, stages, and installs tanks, regulators, and gas lines for new customersDiagnoses and repairs propane equipment such as furnaces, water heaters, and other LP appliancesConducts site surveys and recommends where tanks and equipment should be placedTroubleshoots problems with existing equipmentPerforms leak checks and pressure tests on new and existing systems, including out-of-gas and interruption-of-service proceduresProvides customers with verbal and written operating instructions for new equipment, including how to recognize and respond to a gas leakMaintains tools and equipment and leaves every job site cleanRecords and maintains stock levelsPerforms routine maintenance on the work vehicleParticipates in an on-call rotation for after-hours and emergency service callsThe absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.Required Skills/Abilities:Experience in fuel delivery or gas equipment service and installation; experience in both is preferredWorking knowledge of propane (LP) systemsWillingness to learn and growAbility to solve problems and repair equipment on siteProficient in using a tablet or mobile device for work orders and delivery ticketsCustomer service oriented, with strong communication skillsEducation, Certification, Licenses Required:High school diploma or equivalent requiredCDL Class A or B with Hazmat (H) and Tanker (N) endorsements requiredMust have a valid driver’s license with a clean driving recordAbility to obtain the NM LP-3 propane certification within twelve (12) months of employment (if not already certified)Ability to obtain the NM Class 5 (service and installation) certification within twelve (12) months of employment (if not already certified)Physical Requirements:The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.Position requires the ability to stand, walk, stoop, kneel, and crouch for extended periods; frequently lift and carry up to 50 lbs.; and occasionally lift and maneuver up to 100 lbs. (e.g., cylinders) using proper equipment or assistanceAbility to regularly climb in and out of a commercial motor vehicle, multiple times per work shiftGood hand-eye coordination; arm, hand, and finger dexterity, including the ability to grasp; and visual acuity to operate equipment, including at night.Frequent sitting, reaching with hands and armsAbility to communicate effectively with customers, coworkers, and dispatch, and to detect the odor of propaneConditions of Employment:Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider. Hazmat endorsement requires a TSA background checkMust pass pre-employment screening and background checkWork Environment:Position may require working evening hours and weekends as neededWork is normally performed outside, where exposure to extreme heat and cold, fumes, airborne particles, and gases is commonThe above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at [phone].Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.