Service Technician

K C Nielsen Ltd (John Deere Dealer); Buffalo Center (IA); In loco; USD 34.000 - 55.000; Tempo pieno

Descrizione del lavoro

K C Nielsen Ltd (John Deere Dealer) in Buffalo Center, IA, is seeking a skilled service technician to diagnose and repair agricultural and outdoor equipment. You will perform diagnostics, field service, and in-shop repairs, while maintaining accurate work orders and time entries in a customer-focused environment.

Candidates should have a strong base in mechanical, electrical, and hydraulic systems, experience with diagnostic tools, and the ability to operate safely and professionally.

Competenze

• Experience performing service repairs on equipment.
• Experience with mechanical, electrical, and hydraulic systems.
• Experience using diagnostic tools and manuals for repairs.
• Valid driver’s license; CDL preferred.
• Ability to learn and document diagnostics and repairs clearly.

Mansioni

• Performs diagnostics and repairs on agricultural equipment.
• Participates in job-related training and development.
• Conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and work orders.
• Maintains documentation of diagnostics and repairs and timely submittal.

Conoscenze

Service repairs

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics tools

Formazione

High School Diploma or GED

Associates degree preferred

Strumenti

Service ADVISOR

Descrizione del lavoro

Reports to: Service Manager / Store Manager

Purpose

Performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.

Responsibilities

• Performs diagnostics and repairs on agricultural equipment and technology
• Participates in all job-related training and development.
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• Operates and maintains vehicles, tools, and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products
• Other tasks assigned by management

Experience, Education, Skills and Knowledge:

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™, or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• Physical demands including lifting up to 75 lbs., walking, standing, and sitting.
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred