Application Technician

K C Nielsen Ltd (John Deere Dealer); Iowa; In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

K C Nielsen Ltd (John Deere Dealer) is seeking a skilled technician to diagnose and repair agricultural and outdoor power equipment. You will perform field and shop diagnostics, maintain thorough documentation, and ensure timely submission of work orders.

The role emphasizes safe operation, continuous learning, and staying current with John Deere and competitive products. CDL and advanced certifications are a plus, with ample field service opportunities in Iowa.

Competenze

• High school diploma or GED required; associate degree preferred.
• Experience with service repairs on agricultural/heavy equipment is preferred.
• Experience using Service ADVISOR or similar diagnostic tools is preferred.
• Ability to read Technical Manuals and follow procedures.
• CDL preferred but not required in all cases.

Mansioni

• Performs diagnostics and repairs on agricultural equipment and technology.
• Maintains billable time and manages work orders efficiently.
• Documents diagnostics and repairs thoroughly and submits information on time.
• Operates and maintains vehicles, tools, and equipment for job tasks.
• Keeps work area clean and adheres to safety rules and regulations.
• Keeps knowledge current on John Deere and competitor products.
• Participates in training and supports customer clinics as needed.

Conoscenze

Diagnostics & repairs

Field service

Documentation & reporting

Teamwork & communication

Tool handling

Formazione

High School Diploma, GED, or equivalent

Associate degree preferred

Strumenti

Service ADVISOR

Diagnostic tools

Descrizione del lavoro

Reports to: Service Manager / Store Manager

Purpose

Performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.

Responsibilities

• Performs diagnostics and repairs on agricultural equipment and technology
• Participates in all job-related training and development.
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• Operates and maintains vehicles, tools, and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products
• Other tasks assigned by management

Experience, Education, Skills and Knowledge

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™, or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• Physical demands including lifting up to 75 lbs., walking, standing, and sitting.
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred